Growth-Driven Automotive Service Manager

Placements24; Benoni; On-site; ZAR 350,000 - 480,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Comprehensive health and retirement

Employee discounts on vehicles, parts,

Professional development opportunities

Dynamic team environment in Benoni

Job summary

Placements24 is seeking an Automotive Service Manager in Benoni to lead the service department, coordinate technicians and advisors, and uphold high customer service standards. You will drive profitability, manage inventory, and ensure warranty compliance in a busy dealership environment.

Ideal candidates have proven managerial experience in automotive service, strong leadership skills, and solid knowledge of diagnostics, service procedures, and DMS systems.

Qualifications

• Proven experience as Automotive Service Manager or Assistant Service Manager.
• Strong leadership and interpersonal skills.
• In-depth knowledge of automotive repair and service procedures.
• Excellent customer service and communication abilities.
• Proficiency with dealership management systems (DMS) and relevant software.
• Understanding of financial statements and budget management.

Responsibilities

• Oversee daily service department operations for efficiency and productivity.
• Manage, train and motivate service advisors and technicians.
• Ensure exceptional customer service standards and handle inquiries/complaints.
• Develop strategies to increase service sales, retention and profitability.
• Maintain parts and supplies inventory with cost control.
• Monitor warranty claims per manufacturer guidelines.
• Foster a positive and safe work environment.

Skills

Leadership

Interpersonal skills

Customer service

Budget management

Financial statements

Diagnostics knowledge

Communication abilities

Tools

DMS software

Job description

Placements24 is seeking an Automotive Service Manager in Benoni to lead the service department, coordinate technicians and advisors, and uphold high customer service standards. You will drive profitability, manage inventory, and ensure warranty compliance in a busy dealership environment.

Ideal candidates have proven managerial experience in automotive service, strong leadership skills, and solid knowledge of diagnostics, service procedures, and DMS systems.