Ground Operations Supervisor

Placements24; Gqeberha; On-site; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Medical aid

Retirement savings

Leadership development

Port Elizabeth Airport environment

Job summary

Placements24 is assisting a client at Port Elizabeth Airport to recruit a Ground Operations Supervisor. The role oversees daily ground handling, baggage handling, passenger services, and ramp safety to ensure efficient turnarounds.

The successful candidate will lead teams, enforce safety regulations, and maintain high service standards while adapting to a fast-paced aviation environment. Port Elizabeth Airport experience is advantageous.

Qualifications

• Previous experience in airport ground operations or a related field, with supervisory experience highly preferred.
• Knowledge of aircraft ground handling procedures, safety regulations, and airport operations.
• Strong leadership, communication, and interpersonal skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Basic understanding of aviation regulations and company policies.

Responsibilities

• Supervise and coordinate ground handling crews, including baggage handlers, ramp agents, and customer service representatives.
• Ensure timely loading/unloading of baggage and cargo, adhering to weight and balance requirements.
• Oversee aircraft servicing, including fueling, cleaning, and catering coordination.
• Implement and enforce safety procedures and regulations on the ramp and within operational areas.
• Manage operational issues, troubleshoot problems, and minimize delays to ensure passenger satisfaction.

Job description

About the Role

Our client is looking for an experienced and motivated Ground Operations Supervisor to oversee daily operations at the Port Elizabeth airport. You will lead a team responsible for aircraft ground handling, baggage handling, passenger services, and ramp safety, ensuring efficient and seamless turnarounds. This role requires strong leadership skills, excellent organizational abilities, and a comprehensive understanding of airport operations and safety regulations. You will be pivotal in maintaining high service standards and ensuring the smooth flow of air traffic movements on the ground, contributing to the overall passenger experience and operational efficiency.

Key Responsibilities

• Supervise and coordinate the activities of ground handling crews, including baggage handlers, ramp agents, and customer service representatives.
• Ensure timely and efficient loading/unloading of baggage and cargo, adhering to weight and balance requirements.
• Oversee aircraft servicing, including fueling, cleaning, and catering coordination.
• Implement and enforce safety procedures and regulations on the ramp and within operational areas.
• Manage operational issues, troubleshoot problems, and make decisions to minimize delays and ensure passenger satisfaction.

Requirements

• Previous experience in airport ground operations or a related field, with supervisory experience highly preferred.
• Knowledge of aircraft ground handling procedures, safety regulations, and airport operations.
• Strong leadership, communication, and interpersonal skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Basic understanding of aviation regulations and company policies.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package including medical aid and retirement savings.
• Opportunities for leadership development and career advancement in airport management.
• A dynamic and challenging work environment at Port Elizabeth Airport.
• Be part of a crucial team ensuring the smooth operation of air travel.