GRADE A/B – SENIOR CCTV CONTROLLER Fidelity Services Group Cape Town, Western Cape

Info Desk; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Fidelity Services Group in Cape Town, Western Cape, is seeking a skilled CCTV Controller to monitor and operate CCTV systems across premises. You will ensure security by detecting and reporting incidents, coordinating with security personnel, and maintaining CCTV records.

The role demands experience as a Senior CCTV Controller, a PSIRA Grade A-B certificate, and the ability to work nights, weekends and holidays while upholding company policies.

Qualifications

• Matric certificate is required.
• Valid PSIRA Certificate (Grade A-B) required.
• Experience as Senior CCTV Controller or similar role.
• Strong CCTV technology knowledge.
• Ability to multitask and work under pressure.
• Excellent communication and observation skills.
• Familiarity with CCTV laws, regulations and SOPs.
• Able to work nights, weekends and holidays.

Responsibilities

• Monitor multiple CCTV screens to detect suspicious activity or security breaches.
• Operate cameras to focus on specific areas or individuals.
• Report incidents to security personnel or authorities.
• Maintain accurate records of CCTV activities and incidents.
• Conduct regular checks of CCTV equipment for proper functioning.
• Assist security personnel in troubleshooting CCTV systems.
• Coordinate with law enforcement during investigations as required.
• Adhere to company policies and surveillance procedures.

Skills

CCTV surveillance

Observation skills

Communication

Attention to detail

Education

Matric certificate

PSIRA Grade A-B

Job description

GRADE A/B – SENIOR CCTV CONTROLLER
Fidelity Services Group
Cape Town, Western Cape
Permanent
Closing Date 30 September 2026

Job Details

Department
Security
Minimum experience
Not Applicable
Company primary industry
Security and Investigations
Job functional area
Other

Job Description

Location: TOKAI SOUTHERN SUBURB SURROUNDING AREAS

Position Type: Full-time, permanent

Job Summary:

We are seeking a skilled and experienced CCTV Controller to monitor and operate our closed-circuit television (CCTV) systems. The ideal candidate will be responsible for ensuring the security and safety of our premises by effectively monitoring and controlling CCTV cameras to detect any suspicious behavior or security breaches. The CCTV Controller will work closely with security personnel and report any incidents or issues in a timely manner.

Key Responsibilities:

• Monitor multiple CCTV screens and cameras to detect any suspicious activity or security breaches
• Operate cameras to focus on specific areas or individuals
• Report any incidents, issues, or unusual activities to security personnel or relevant authorities
• Maintain accurate records of all CCTV activities and incidents
• Conduct regular checks and inspections of CCTV equipment to ensure proper functioning
• Assist security personnel in troubleshooting and resolving technical issues with CCTV systems
• Work closely with law enforcement agencies during investigations or incidents as required
• Adhere to all company policies and procedures related to security and surveillance

Qualifications:

• Matric certificate
• Valid Psira Certificate (Grade A-B)
• Proven experience working as a Senior CCTV Controller or in a similar role
• Strong understanding of CCTV technology and systems
• Ability to multitask and work effectively under pressure
• Excellent communication and observation skills
• Familiarity with relevant laws, regulations, and standard operating procedures related to CCTV surveillance
• Ability to work flexible hours, including nights, weekends, and holidays

If you have a keen eye for detail, excellent surveillance skills, and a strong commitment to security and safety, we invite you to apply for the position of CCTV Controller with

GRADE A/B – SENIOR CCTV CONTROLLER
Fidelity Services Group
Cape Town, Western Cape
Permanent
Closing Date 30 September 2026