Golf Shop Manager: Drive Sales & Service Excellence

BGA Recruitment; Cape Town; On-site; ZAR 334,800 - 558,000; Full time

Job summary

A leading golf retail company is seeking an experienced Sales and Operations Manager to achieve budgeted sales and margin targets while providing superior customer service. The ideal candidate will have strong business acumen, management and leadership skills, with a background in golf operations. Responsibilities include budget management, team development, and ensuring customer satisfaction. Strong communication and analytical skills are necessary for this role.

Qualifications

• Strong business acumen and management skills.
• At least 5 years of experience in golf operations.
• Ability to develop and manage budgets and sales targets.

Responsibilities

• Achieve budget sales and margin while managing cash effectively.
• Provide superior customer service and manage customer complaints efficiently.
• Ensure the team's skills and knowledge of golf equipment are maintained.

Skills

Business acumen

Management skills

Leadership skills

Self-Motivation

Customer Engagement skills

Golf Operations Experience

Communication

Computer literacy

Product knowledge of Golf equipment

Job description

A leading golf retail company is seeking an experienced Sales and Operations Manager to achieve budgeted sales and margin targets while providing superior customer service. The ideal candidate will have strong business acumen, management and leadership skills, with a background in golf operations. Responsibilities include budget management, team development, and ensuring customer satisfaction. Strong communication and analytical skills are necessary for this role.