Golf Shop Manager: Sales, Service & Team Leadership

BGA Recruitment; Kempton Park; On-site; ZAR 240,000 - 360,000; Full time

Job summary

BGA Recruitment in Kempton Park is seeking an experienced Golf Shop Manager to lead a dynamic golf shop team. You will be responsible for achieving budgeted sales and margins, delivering superior customer service, and upholding cash controls and data integrity on the floor.

The role requires strong business acumen, leadership, and customer engagement skills, with deep knowledge of golf equipment and merchandising standards.

Qualifications

• Business acumen and managerial capability required.
• Leadership and team management skills.
• Strong self-motivation and customer engagement ability.
• Excellent communication and computer literacy.
• In-depth knowledge of golf equipment and golf operations.
• Ability to set monthly and weekly budgets for the golf shop team.
• Monitor sales staff against budget metrics across sales, margins, markdowns, demos.
• Utilize up-selling and cross-selling to grow basket size.
• Control discounts to maximize margin.
• Weekly stock and sales analysis to drive store performance.
• Maintain high standards in customer service on the sales floor.

Responsibilities

• Achieve Budget Sales and Margin
• Superior Customer Service
• Cash Management
• Data Integrity
• In store Merchandising standards
• Marketing
• Staff development and management
• General Administration
• Risk Management
• Continuous Improvement
• Develop & Maintain knowledge & skills on Custom Fitting Services.

Skills

Business acumen

Management skills

Leadership skills

Self-motivation

Customer engagement

Golf operations experience

Communication

Computer literacy

Product knowledge - golf equipment

Budgeting & budgeting management

Job description

BGA Recruitment in Kempton Park is seeking an experienced Golf Shop Manager to lead a dynamic golf shop team. You will be responsible for achieving budgeted sales and margins, delivering superior customer service, and upholding cash controls and data integrity on the floor.

The role requires strong business acumen, leadership, and customer engagement skills, with deep knowledge of golf equipment and merchandising standards.