Global PMO Manager: Governance, Reporting & Growth

MRI India

Cape Town

On-site

ZAR 1,200,000 - 1,600,000

Full time

11 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Medical Aid Scheme

Personal Pension plan

Parental Leave benefit

25 days of annual leave

Job summary

MRI Software is seeking a PMO Manager to lead the global PMO function within the Professional Services organisation. You will guide governance, controls, reporting, and continuous improvement initiatives while mentoring PMO Coordinators and partnering with Project Managers, Team Leaders, and regional/global stakeholders.

The role focuses on standardising governance, driving project delivery excellence, and maturing the PMO across the MRI 4D Framework.

Qualifications

5+ years experience in project management, PMO leadership, or governance roles within professional services or software
2+ years' people management or team leadership experience
Strong knowledge of project delivery methodologies, governance frameworks, and portfolio management principles
PRINCE2, PMP, PMBOK, MSP, or equivalent certification
Experience managing project portfolios and producing executive-level reporting and insights
Strong understanding of project financials, budgeting, forecasting, resource management, and risk management
Proven ability to influence and engage senior stakeholders across multiple levels
Experience driving process improvement and PMO maturity initiatives
Advanced analytical and problem-solving skills with strong attention to detail
Strong presentation, facilitation, and communication skills
Advanced proficiency in Microsoft 365, including Excel, Power BI, and reporting tools
Experience working within a software, technology, or SaaS environment is highly desirable
Ability to work effectively in a fast-paced, matrixed, globally distributed organization

Responsibilities

Lead, coach, mentor, and develop the PMO team
Manage workload allocation, prioritization, and resource planning across the PMO team
Establish team objectives, performance standards, and development plans
Foster a culture of collaboration, accountability, and continuous improvement
Act as the primary escalation point for PMO-related issues, risks, and governance concerns
Own and drive adherence to the MRI 4D Framework and governance standards
Conduct regular project audits, health checks, and governance reviews
Define, maintain, and continuously improve governance processes and templates
Ensure consistent application of governance standards across project delivery teams
Monitor corrective actions and remediation plans
Oversee project portfolio reporting, visibility of health, risks, budgets, and delivery performance
Develop and present executive-level reporting and dashboards
Analyze portfolio trends and provide insights to improve outcomes
Identify risks and mitigation strategies across the portfolio
Build relationships with Regional Services Operations, PM Teams, and Global PMO stakeholders
Act as trusted advisor on governance and PMO best practices
Facilitate governance forums and leadership discussions
Collaborate with delivery leadership to improve performance and operational effectiveness
Drive PMO excellence initiatives and identify improvement opportunities
Lead lessons learned programs and share best practices
Champion data-driven decision-making through PMO tools and reporting
Support strategic PMO initiatives and development of the global PMO function
Develop and deliver governance and project management training