Global IT Support Intern: Field Engineer in Training

Company : SITA; Johannesburg; On-site; ZAR 100,000 - 134,000; Part time

Job summary

SITA Johannesburg Airport is seeking recent graduates to join their Skystar Program in the SITA Global Services function for an 11-month internship with potential for a permanent role. The main tasks include supporting technical service initiatives, assisting under supervision of the Customer Success Manager, and ensuring smooth technical service support to SITA airline customers.

This entry-level opportunity helps you dive into a fast-paced global community and build essential skills for your

Qualifications

• CompTIA A+ knowledge required.
• IT support experience with desktops, printers and network devices.
• Working knowledge of Windows 10.
• Basic networking knowledge.
• Customer service mindset with ownership to resolve issues.
• Ability to work in a team and collaborate.
• Installation and configuration of end-user applications.
• Ability to build relationships with peers and management.

Responsibilities

• Assist in supporting technical service initiatives under supervision.
• Provide customer-focused support to SITA airline customers.
• Engage in diverse activities within a fast-paced global community.

Skills

CompTIA A+

IT support

Windows 10

Networking basics

Customer service

Teamwork

End-user apps

Job description

SITA Johannesburg Airport is seeking recent graduates to join their Skystar Program in the SITA Global Services function for an 11-month internship with potential for a permanent role. The main tasks include supporting technical service initiatives, assisting under supervision of the Customer Success Manager, and ensuring smooth technical service support to SITA airline customers.

This entry-level opportunity helps you dive into a fast-paced global community and build essential skills for your