Global Commercial Operations Coordinator

Crisis24; Wes-Kaap; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Crisis24 is seeking a Commercial Support Coordinator to provide proactive operational and administrative support to our global consulting team. You will manage day-to-day administration across Salesforce and other systems, coordinate client and subcontractor onboarding, and assist with contracts, POs, invoicing and expenses.

You will collaborate with consultants, Finance and HR, handling travel logistics and recruitment support.

Qualifications

• Fluent written and spoken English is essential.
• Proficiency in an additional language (French, German, Spanish or Arabic) is advantageous.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Experience supporting project administration, contracts, POs, invoicing, expenses or subcontractor management.
• Experience with business systems; Salesforce/Concur or similar platforms advantageous.

Responsibilities

• Support client onboarding, project mobilisation and close-out, ensuring documentation and records are in place.
• Maintain project folders and documents, including contracts, SOWs and POs.
• Support client portal registrations and ongoing admin requirements.
• Create and maintain Salesforce accounts and project records, including multi-country projects.
• Monitor pipeline and project data for completeness and accuracy.
• Track contracts, POs and billing; support timely invoicing and expenses.
• Coordinate subcontractor administration and onboarding; process invoices.
• Follow up on missing timesheets and expenses; route issues to relevant teams.
• Coordinate travel, meetings and other logistics for project teams.
• Assist with recruitment administration and new starter onboarding.

Skills

English fluency

Additional language

Organisational skills

Project administration

Salesforce & Concur

MS Office

Education

Tertiary qualification in Business/Commerce/PM

Tools

Salesforce

Concur

MS Office

Job description

Crisis24 is seeking a Commercial Support Coordinator to provide proactive operational and administrative support to our global consulting team. You will manage day-to-day administration across Salesforce and other systems, coordinate client and subcontractor onboarding, and assist with contracts, POs, invoicing and expenses.

You will collaborate with consultants, Finance and HR, handling travel logistics and recruitment support.