German Speaking Butler

Crew Life at Sea Ltd.; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Crew Life at Sea Ltd. seeks a luxury hospitality professional to welcome guests in German, assist with luggage, and provide personalized service aboard our cruise ships.

You will collaborate with crew members to ensure a seamless experience, serve meals or beverages with impeccable etiquette, and maintain pristine guest areas. The role requires fluency in German and English, prior high-end hospitality experience, and a flexible schedule including weekends/holidays.

Qualifications

• Fluent in German and English (verbal and written).
• Experience in high-end hospitality or butler role.
• Strong communication and interpersonal skills.
• Attention to detail and anticipating guests' needs.
• Ability to work under pressure in a fast-paced environment.
• Impeccable grooming and presentation.
• Knowledge of luxury service standards and etiquette.
• Flexible schedule including weekends/holidays.
• Valid passport and ability to travel internationally.

Responsibilities

• Greet guests upon arrival and provide a warm welcome in German.
• Assist with luggage and escort guests to their cabins.
• Provide personalized service throughout their stay on board.
• Serve meals and beverages professionally and elegantly.
• Coordinate with crew to ensure seamless service delivery.
• Maintain cleanliness of guest areas, cabins, and public spaces.
• Assist with onboard events and activities.
• Handle guest inquiries and resolve complaints promptly.
• Follow safety and security procedures on board.
• Adhere to company standards and policies at all times.

Skills

German language skills

English language skills

Hospitality experience

Excellent communication

Attention to detail

Grooming and presentation

Etiquette and luxury service

Flexibility to work long hours

Passport & international travel

Job description

Key Responsibilities:

• Greet guests upon arrival and provide a warm welcome in German
• Assist with luggage and escort guests to their cabins
• Provide personalized, attentive service to guests throughout their stay On Board Cruise Ship
• Anticipate and fulfill guests' needs and requests, ensuring a comfortable and enjoyable experience
• Serve meals and beverages in a professional and elegant manner
• Coordinate with other crew members to ensure seamless service delivery
• Maintain cleanliness and organization of guest areas, including cabins and common areas
• Assist with onboard events and activities, such as cocktail parties and excursions
• Handle guest inquiries and complaints promptly and professionally
• Follow all safety and security procedures on board
• Adhere to company standards and policies at all times

Qualifications and Skills:

• Fluent in German and English (verbal and written)
• Previous experience in a high-end hospitality or butler role
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to anticipate guests' needs
• Ability to work well under pressure and in a fast-paced environment
• Impeccable grooming and presentation
• Knowledge of luxury service standards and etiquette
• Flexibility to work long hours and on weekends and holidays
• Valid passport and ability to travel internationally