Assistant Butler.

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 328,000 - 437,000; Full time

Job summary

Crew Life at Sea Ltd. seeks an Assistant Butler for our cruise ship, supporting the Head Butler and delivering exceptional guest service in all dining and cabin service tasks.

The role requires polished communication, attention to detail, flexibility for long hours, and the ability to work under pressure in a luxury hospitality environment at sea.

Qualifications

• Experience in luxury hospitality or cruise ship setting.
• Excellent communication and customer service skills.
• Attention to detail and ability to anticipate guest needs.
• Ability to work under pressure in a fast-paced environment.
• Willingness to work long hours and flexible schedules.
• Fluent in English; additional languages are a plus.
• Must pass background check and obtain necessary certifications.

Responsibilities

• Assist the Head Butler in providing exceptional service to guests on board.
• Set up and serve meals and beverages professionally.
• Maintain cleanliness and organization in guest cabins.
• Fulfill special requests and arrange events or amenities.
• Collaborate with crew for seamless service delivery.
• Provide excellent communication and customer service to guests.
• Strive to exceed guest expectations and create unforgettable experiences.

Skills

Excellent communication

Customer service

Attention to detail

Work under pressure

Flexibility to work long hours

Fluent in English

Background check clearance

Job description

Assistant Butler - Cruise Ship

Key Responsibilities:

• Assist the Head Butler in providing exceptional service to all guests on board
• Set up and serve meals and beverages in a timely and professional manner
• Maintain cleanliness and organization in guest cabins, including making beds, restocking amenities, and tidying up
• Fulfill any special requests or needs from guests, such as arranging for special events or providing extra amenities
• Work closely with other crew members to ensure seamless coordination and delivery of services
• Provide excellent communication and customer service to all guests, addressing any concerns or issues promptly and professionally
• Continuously strive to exceed guest expectations and create unforgettable experiences

Requirements:

• Previous experience in a similar role, preferably in a luxury hospitality or cruise ship setting
• Excellent communication and customer service skills
• Strong attention to detail and ability to anticipate guest needs
• Ability to work well under pressure and in a fast-paced environment
• Flexibility to work long hours and adapt to changing schedules
• Fluent in English, additional languages are a plus
• Must be able to pass a background check and obtain necessary certifications

If you are passionate about providing exceptional service and creating unforgettable experiences for guests, we would love to hear from you.