Chef de Rang

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 328,000 - 510,000; Full time

Job summary

Crew Life at Sea Ltd. is seeking a German-speaking senior waiter for our cruise ship operations. You will greet guests, take and process orders, and ensure timely, accurate service while maintaining high standards of hospitality.

The role requires fluency in German, strong customer service skills, and prior experience in high-end dining. You must pass a pre-employment medical and background check and be willing to travel and work weekends.

Qualifications

• Fluent in German (speaking and reading).
• Senior waiter in a 4/5 star restaurant or similar role.
• Excellent customer service and communication skills.
• Strong knowledge of food and beverage service standards.
• Ability to work in a fast-paced and dynamic environment.
• Attention to detail and multitasking ability.
• Team player with a positive attitude.
• Knowledge of cash handling and credit card processing.
• Willingness to travel and work on weekends.
• Must pass a pre-employment medical examination and background check to work on a cruise ship.

Responsibilities

• Greet guests and assist with selecting menu items.
• Take and process food and beverage orders.
• Ensure orders are delivered promptly and accurately.
• Monitor guest satisfaction and address concerns.
• Collaborate with kitchen for timely delivery of food.
• Maintain a clean and organized dining area.
• Assist in training and mentoring junior staff.
• Handle cash and credit card transactions accurately.
• Follow all company policies and sanitation guidelines.
• Collaborate with other departments for seamless guest experience.
• Attend and participate in team meetings and trainings.

Skills

German fluent

Job description

Key Responsibilities:

• Greet guests and assist them in selecting menu items
• Take and process food and beverage orders
• Ensure all orders are delivered promptly and accurately
• Monitor guest satisfaction and address any concerns or issues
• Work closely with the kitchen team to ensure timely delivery of food
• Maintain a clean and organized dining area
• Assist in training and mentoring junior staff members
• Handle cash and credit card transactions accurately
• Follow all company policies and procedures, including safety and sanitation guidelines
• Collaborate with other departments to ensure a seamless guest experience
• Attend and participate in team meetings and trainings as required

Qualifications:

FLUENT IN GERMAN (Speaking & Reading)

• Previous experience as a senior waiteror in a similar role in a 4/5 star restaurant
• Excellent customer service and communication skills
• Strong knowledge of food and beverage service standards
• Ability to work in a fast-paced and dynamic environment
• Attention to detail and ability to multitask
• Team player with a positive attitude
• Knowledge of cash handling and credit card processing
• Willingness to travel and working on weekends
• Must be able to pass a pre-employment medical examination and background check to work in a cruise ship