General sales assistance position

Supreme Direct Marketing; Benoni, Johannesburg; Sur place; ZAR 120 000 - 180 000; Plein temps

Résumé du poste

Supreme Direct Marketing is seeking a motivated General Sales Assistant to support day-to-day sales activities and deliver a positive customer experience. The role requires strong communication, a customer-focused approach, and a willingness to learn in a fast-paced retail environment.

The successful candidate will greet customers, provide product information, support the sales team to hit targets, and maintain an organized, welcoming sales space in Benoni or Johannesburg.

Qualifications

• Grade 12 or equivalent completed.
• Strong verbal communication and interpersonal skills.
• Customer service or sales experience is advantageous.
• Willingness to learn and develop within a sales environment.
• Based in or able to travel to Benoni or Johannesburg; remote work not available.

Responsabilités

• Greet and assist customers in a professional and friendly manner
• Provide accurate information about products and services
• Support the sales team in achieving daily and weekly sales targets
• Build positive relationships with customers and maintain a high standard of service
• Identify customer needs and recommend suitable products or services
• Handle customer questions, concerns, and basic complaints effectively
• Process sales-related transactions accurately and efficiently
• Help maintain a clean, organised, and welcoming sales environment
• Monitor stock presentation and report any shortages or issues when needed
• Participate in promotional activities and sales campaigns
• Keep up to date with product knowledge and company offerings
• Complete administrative and sales support tasks as required
• Work collaboratively with team members to achieve shared goals

Connaissances

Customer service

Sales experience

Verbal communication

Teamwork

Time management

Numeracy

Formation

Grade 12 / Matric

Description du poste

General Sales Assistant

Location:Benoni and Johannesburg, South Africa Work Arrangement:On-site only

Role Overview

Supreme Direct Marketing is seeking a motivated and customer-focused General Sales Assistant to support day-to-day sales activities and help deliver a positive customer experience. This role is ideal for someone who enjoys working with people, communicating clearly, and contributing to sales success in a hands-on environment.

The General Sales Assistant will play an important part in assisting customers, supporting sales efforts, maintaining product knowledge, and helping ensure that daily operations run smoothly. This position offers an opportunity to build valuable sales, communication, and customer service skills while growing within a supportive team environment.

Responsibilities

• Greet and assist customers in a professional and friendly manner

• Provide accurate information about products and services

• Support the sales team in achieving daily and weekly sales targets

• Build positive relationships with customers and maintain a high standard of service

• Identify customer needs and recommend suitable products or services

• Handle customer questions, concerns, and basic complaints effectively

• Process sales-related transactions accurately and efficiently

• Help maintain a clean, organised, and welcoming sales environment

• Monitor stock presentation and report any shortages or issues when needed

• Participate in promotional activities and sales campaigns

• Keep up to date with product knowledge and company offerings

• Complete administrative and sales support tasks as required

• Work collaboratively with team members to achieve shared goals

Requirements

• Grade 12 / Matric or equivalent

• Strong verbal communication and interpersonal skills

• Customer service or sales experience is advantageous

• Willingness to learn and develop within a sales environment

• Positive attitude and professional appearance

• Ability to work well independently and as part of a team

• Good time management and organisational skills

• Basic numeracy and accuracy when handling sales transactions

• Ability to work in a target-driven environment

• Reliable, punctual, and dependable

• Must be based in or able to travel to Benoni or Johannesburg

• Remote work is not available for this role

Nice to Have

• Previous experience in retail, direct sales, promotions, or customer service

• Confidence in engaging with a wide range of customers

• Basic administrative skills

• Familiarity with upselling or cross-selling techniques

What Success Looks Like

• Customers receive helpful, professional, and timely support

• Sales activities are completed accurately and efficiently

• Team sales goals are supported through strong day-to-day contribution

• Product knowledge is applied effectively to meet customer needs

• The sales environment remains organised, welcoming, and customer-focused

Growth Opportunity

This role offers the chance to gain practical sales experience and strengthen customer engagement skills. High-performing individuals may have opportunities to take on greater responsibility and grow within the business over time.