General Manager

Profile Personnel; Zwelitsha; On-site; ZAR 35,000 - 45,000; Full time

Job summary

Profile Personnel is seeking a General Manager for their renowned convenience store in Zwelitsha. The ideal candidate will supervise junior managers across fuel, liquor, and food store departments while overseeing performance and implementing KPIs to drive growth.

This role requires maintaining financial compliance, ensuring stock management, and reporting on business unit performance, while also aligning product offerings to meet customer needs.

Responsibilities

• Supervised junior managers across fuel, liquor, and food store departments.
• Oversaw staff performance and implemented KPIs.
• Reported weekly on the performance of multiple business units.
• Ensured accurate stock management and inventory systems.
• Managed operational effectiveness and profitability.
• Maintained control over supplier credit lines.
• Reviewed reports to identify opportunities for improvement.
• Provided training on internal systems and software.
• Set and monitored sales growth targets.
• Ensured alignment of product offerings with customer preferences.
• Enforced compliance with health, safety, and environmental regulations.
• Coordinated HSEQ training programs.

Job description

General Manager

General Manager required for a renowned convenience store based in Zwelitsha

Job Description: Role & Responsibilities

• Supervised junior managers across fuel, liquor, and food store departments.

• Oversaw staff performance, implemented KPIs, and developed staff incentive programs to drive growth.

• Reported weekly on the performance and progress of multiple business units, including forecourt and retail divisions.

• Ensured accurate stock management and inventory systems across all departments.

• Managed operational effectiveness and profitability across all sub-business units.

• Maintained control over supplier credit lines and ensured financial compliance within set limits.

• Reviewed and analyzed reports from each division to identify opportunities for improvement and efficiency.

• Provided training and support on internal systems, including back‑office retail and fuel management software.

• Set and monitored sales growth targets while managing overall staff productivity.

• Ensured alignment of product offerings and pricing strategies with customer needs and preferences.

• Enforced compliance with all health, safety, and environmental regulations.

• Coordinated HSEQ training programs and maintained up‑to‑date legislative compliance records.

• Maintained control over stock, overheads, and cash handling, while enforcing disciplinary procedures to prevent loss and theft.