Hotel General Manager

HotelJobs; Montagu; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

HotelJobs is seeking an experienced General Manager for a boutique-style property in Montagu, Western Cape. The GM will be accountable for all hotel operations, financials, and guest satisfaction, while leading senior teams and driving revenue growth.

The role requires strong leadership, strategic insight, and a hands-on approach to optimize occupancy, pricing, and service quality. Live-out accommodation is provided for a permanent, on-site position in the Western Cape.

Qualifications

• 8-10 years’ senior hospitality management experience.
• Strong P&L, budgeting and financial management capability.
• Excellent understanding of revenue management and rate strategy.
• Proven experience in boutique or comparable hotel operations.
• Commercially astute with strong leadership and guest focus.

Responsibilities

• Oversee overall hotel operations and performance.
• Manage full P&L, budgeting and cost control.
• Lead rate strategy and yield management initiatives.
• Drive occupancy, ADR, RevPAR and GOP performance.
• Deliver exceptional guest experiences and service standards.
• Develop and retain Heads of Department, leading teams.
• Drive sales, marketing and distribution channel management.
• Cultivate supplier and industry relationships.
• Monitor guest feedback and online reputation, report monthly to owners.
• Oversee refurbishment and asset-care planning.
• Create consistency, accountability and high standards throughout the operation.

Skills

P&L management

Hospitality leadership

Revenue management

Team development

Strategic thinking

Education

Hospitality degree

Tools

PMS knowledge

Revenue mgmt systems

Job description

THE OPPORTUNITY

You will take responsibility for:

• Overall hotel operations and performance


• Full P&L, budgeting and cost control


• Rate strategy and yield management


• Occupancy; ADR, RevPAR and GOP performance


• Driving exceptional guest experiences and service standards


• Leading; developing and retaining Heads of Department


• Sales; marketing and channel management


• Supplier and industry relationships


• Monitoring guest feedback and online reputation


• Monthly performance and owner reporting


• Refurbishment and asset-care planning


• Creating consistency, accountability and high standards throughout the operation.

WHO ARE WE LOOKING FOR?

We want a GM who is visible, involved and commercially curious. Who understand the hotel industry. Someone who walks the property, knows what is happening with their guests and team, understands the numbers and spots opportunities or problems before they appear on a month-end report. You should be comfortable making decisions, challenging performance and taking ownership without waiting for constant direction.

ESSENTIAL REQUIREMENTS

• 8-10 years’ senior hospitality management experience


• Strong experience within boutique or comparable hotel operations


• Proven senior Hotel General Management experience


• Strong P&L, budgeting and financial management capability


• Excellent understanding of revenue management and rate strategy


• Sound knowledge of hotel property management systems


• Strong understanding of sales, marketing and distribution channels


• Proven ability to lead and develop senior operational teams


• Commercially astute and financially disciplined


• Exceptional guest service orientation and attention to detail


• Confident; independent and highly accountable


• Strong relationship-building and communication skills


• A genuine desire to live and work in Montagu, Western Cape.

ADVANTAGEOUS

• Multi-property management experience


• Strong Food & Beverage management experience


• An established network within the Western Cape hospitality or wine industry


• Working knowledge of Afrikaans


• German language skills would be an advantage.

THE RIGHT PERSON

This is a long-term appointment for someone who wants to become invested in the business and the community. We are looking for the GM who sees that occupancy is softer than expected for an upcoming weekend and immediately wants to know why and what can be done about it — not the GM who waits for the month-end report to identify the problem.

POSITION DETAILS

Location: Montagu, Western Cape

Employment: Permanent

Start: As soon as a suitable candidate is available

Accommodation: Live-out

Working arrangement: Full-time and on-site

READY FOR YOUR NEXT GENERAL MANAGEMENT CHALLENGE?

If you are an experienced hotelier who combines commercial thinking, operational excellence, strong leadership and a genuine passion for hospitality.

PLEASE NOTE THIS POSITION IS ONLY OPEN TO APPLICATIONS WHO HOLDS A VALID SOUTH AFRICAN ID