- Previous experience within Sea Imports Freight Forwarding
- Proven ability to manage bookings from initiation through to final transhipment port
- Warehouse Receipts
- Draft Bills of Lading
- Cargo tracking across multiple shipping lines
- Working knowledge of CargoWise
- Proficiency in Microsoft Outlook, Excel and Word
- Excellent administration and communication skills
- Strong attention to detail with the ability to manage multiple priorities
- Ability to perform effectively in a fast-paced, deadline-driven environment
Key Responsibilities
- Manage sea import shipments from booking stage through to final transhipment sailing
- Ensure shipment files, documentation and records are accurately maintained
- Coordinate with customers, shipping lines and international agents
- Monitor vessel schedules and shipment progress
- Ensure all shipment-related information is updated and maintained throughout the forwarding process
- Facilitate a seamless handover to the downstream operations team upon completion of the forwarding function
Operational Environment
This is a highly demanding operational role requiring a candidate with proven experience working within a busy freight forwarding desk.
The successful candidate will be expected to:
- Manage approximately 100-130 active bookings
- Work through a high-volume inbox receiving 400-500+ emails daily
- Liaise with multiple stakeholders including customers, overseas agents and shipping lines
- Prioritise and coordinate numerous shipments simultaneously while maintaining accuracy and service levels
Ideal Candidate Profile
- Currently or previously employed within a freight forwarding environment
- Comfortable managing a substantial shipment portfolio
- Experienced in handling high file counts, with exposure to managing 60+ active files concurrently
- Demonstrates strong organisational abilities, proactive communication, and the capacity to work under pressure
Only candidates with recent and relevant Sea Imports Freight Forwarding experience will be considered.