Gaming Customer Service Host - 24/7 Growth Opportunities

DigiOutsource; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Group Life Cover

Medical Aid Subsidy

Income Continuation Benefit

Retirement Annuity Subsidy

Job summary

DigiOutsource in Cape Town is hiring a Customer Service Host to deliver world-class support across live chats, calls and emails, handling queries and complaints with professionalism. You will resolve issues, maintain customer relationships, and contribute to cross-selling products while thriving in a fast-paced, shift-based environment that values reliability and teamwork.

Join a team backed by Super Group's reputation, with clear development paths, learning opportunities, and benefits aligned

Qualifications

• Matric with 2+ years of customer service experience, or a completed Degree/Diploma.
• Must be available to work 24/7 shifts.
• Must have reliable transport.

Responsibilities

• Provide world-class customer service by responding to customer queries by telephone, email, and online chats.
• Process and resolve incoming and outgoing contacts in a multimedia environment.
• Process pertinent information into relevant databases.

Skills

Clear communication

Collaboration

Organizational skills

Attention to detail

Adaptability

Complex interactions

Matric + 2+ yrs CS

24/7 availability

Reliable transport

Education

Matric with 2+ years customer service

Degree/Diploma (any field)

Tools

CRM systems

Job description

DigiOutsource in Cape Town is hiring a Customer Service Host to deliver world-class support across live chats, calls and emails, handling queries and complaints with professionalism. You will resolve issues, maintain customer relationships, and contribute to cross-selling products while thriving in a fast-paced, shift-based environment that values reliability and teamwork.

Join a team backed by Super Group's reputation, with clear development paths, learning opportunities, and benefits aligned