Funeral Claims Manager Market Related

Akani Retirement Fund Administrators; Kempton Park; Presencial; ZAR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Akani Retirement Fund Administrators in Kempton Park seeks a Funeral Claims Manager to lead funerals claims operations, ensuring accuracy, compliance and customer satisfaction. You will manage a team, implement best practices, and collaborate with stakeholders to resolve complex cases.

You will oversee end-to-end claims processing, support fraud detection, and drive performance through reporting and QA. A BCOM or finance degree, RE1 certificate, and 5–10 years in claims management are required

Formación

• Bachelor’s degree in Business Administration/Finance or related field required.
• RE1 Certificate is required.
• 5–10 years of experience in Claims Management, preferably in insurance.
• Professional certification in Insurance or Claims management desirable.

Responsabilidades

• Oversee end-to-end claims process, ensuring compliance and accuracy.
• Assist in implementing the Neighbour Standard Operating Procedure.
• Lead and support Funeral Claims team for optimal performance.
• Maintain high standards in claims handling and documentation.
• Address inquiries and concerns, providing timely assistance.
• Identify and investigate potential fraud cases.
• Ensure adherence to insurance regulations and guidelines.
• Analyze trends and metrics to optimize operations.
• Collaborate with other departments to resolve complex issues.
• Prepare reports and analyses for management review.

Conocimientos

Claims management

Team leadership

Quality assurance

Customer service

Fraud detection

Reporting

Stakeholder collaboration

Educación

Bachelor’s degree in Business Administration/Finance

RE1 Certificate

Professional certification in Insurance or Claims management

Descripción del empleo

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We are looking for a Funeral Claims Manager to join our team in Kempton Park who will be resposible for leading Funerals claims operations, ensuring efficient processing and customer satisfaction. Manage a team, implement best practices, and collaborate with stakeholders.

Duties & Responsibilities

• Claims Management: Oversee end-to-end claims process, ensuring compliance and accuracy.
• Assist in Implementing the Neighbour Standard Operating Procedure.
• Team Leadership: Lead and support Funerals team for optimal performance.
• Quality Assurance: Maintain high standards in claims handling and documentation.
• Customer Service: Address inquiries and concerns, providing timely assistance.
• Fraud Detection: Identify and investigate potential fraud cases.
• Compliance: Ensure adherence to insurance regulations and guidelines.
• Performance Management: Analyze trends and metrics to optimize operations.
• Stakeholder Collaboration: Work with other departments to address complex issues.
• Reporting: Prepare reports and analyses for management review.

Desired Experience & Qualification

• BCOM/ Bachelor’s degree in Business Administration, Finance, or a related field.
• Professional certification in Insurance or Claims management is highly desirable.
• A minimum of 5 - 10 years of experience in Claims Management, preferably in the insurance industry.
• RE1 Certificate is required.

Package & Remuneration

Competitive market related package depending on experience.

These jobs were popular with other job seekers