Fully Remote Dispatch Leader – Flexible Hours

Placements24; Mossel Bay; Hybrid; ZAR 480,000 - 800,000; Full time

Benefits offered by this job

Performance-based bonus

Fully remote work

Health, dental, and vision insurance

Generous paid time off

Job summary

Placements24 in South Africa seeks a seasoned Remote Dispatch Manager to lead dispatch operations across Mossel Bay and the wider Western Cape. This role oversees planning and execution of delivery schedules, manages a remote team of dispatchers and drivers, and ensures efficiency and customer satisfaction in a dynamic transport environment.

You will optimize resource allocation, troubleshoot logistical challenges, and ensure compliance with transportation regulations while maintaining high

Qualifications

• Significant experience in dispatch operations, logistics management, or related field.
• Proven track record of managing teams, preferably remotely.
• Expertise in utilizing transportation management systems (TMS) and dispatching tools.

Responsibilities

• Develop and implement dispatch strategies to optimize routes and schedules.
• Manage, train, and mentor a team of remote dispatchers and coordinate with drivers.
• Utilize dispatch software and telematics to monitor fleet activity and ensure timely deliveries.
• Analyze performance metrics to identify trends and control operational costs.
• Ensure compliance with transportation regulations, safety protocols, and company policies.
• Serve as primary contact for escalated customer service and operational issues.

Skills

Dispatch operations

Logistics management

Remote leadership

TMS & dispatch tools

Analytical thinking

Communication

Tools

TMS

Job description

Placements24 in South Africa seeks a seasoned Remote Dispatch Manager to lead dispatch operations across Mossel Bay and the wider Western Cape. This role oversees planning and execution of delivery schedules, manages a remote team of dispatchers and drivers, and ensures efficiency and customer satisfaction in a dynamic transport environment.

You will optimize resource allocation, troubleshoot logistical challenges, and ensure compliance with transportation regulations while maintaining high