Remote Dispatch Lead - Flexible Hours & Growth

Placements24; Gauteng; Hybrid; ZAR 180,000 - 300,000; Full time

Job summary

Placements24 in South Africa seeks a Remote Courier Specialist to coordinate delivery operations from a home office, serving the Tembisa region and beyond. You will leverage dispatch software to optimize routes, monitor shipments, and communicate with drivers, customers, and the dispatch center.

You will work independently, ensuring timely deliveries, high customer satisfaction, and accurate performance metrics while embracing cutting-edge logistics technology and flexible hours.

Qualifications

• Proven experience in logistics, dispatch, or related field.
• Strong understanding of courier operations.
• Proficiency with logistics management software and GPS tracking systems.
• Excellent communication and interpersonal skills for remote team management.
• Strong problem-solving abilities and quick decision-making under pressure.
• Reliable high-speed internet and a dedicated home office.
• Ability to work independently with minimal supervision.

Responsibilities

• Use dispatch software to assign routes to drivers in real-time.
• Monitor and track ongoing deliveries and provide updates.
• Communicate with remote drivers and provide guidance.
• Manage customer inquiries and resolve issues remotely.
• Maintain records of deliveries, driver performance, and metrics.
• Analyze delivery data to identify trends and improve efficiency.

Skills

Logistics operations

Dispatch management

GPS tracking

Remote team leadership

Communication skills

Problem solving

Independent work

Home office setup

Job description

Placements24 in South Africa seeks a Remote Courier Specialist to coordinate delivery operations from a home office, serving the Tembisa region and beyond. You will leverage dispatch software to optimize routes, monitor shipments, and communicate with drivers, customers, and the dispatch center.

You will work independently, ensuring timely deliveries, high customer satisfaction, and accurate performance metrics while embracing cutting-edge logistics technology and flexible hours.