FTTH Product Admin & Coordination Specialist

Vox Telecommunications Pty Ltd; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Vox Telecommunications Pty Ltd in Johannesburg is seeking a Product Administrator: FTTH to provide administrative, reporting and coordination support to the Hypa Fibre Product team. The role focuses on execution, data accuracy and timely action across Product, Sales, Retentions, Debtors, Systems, Marketing and FNOs.

The role ensures records, collateral and FNO data are maintained, while product strategy and pricing decisions remain with the Product Manager.

Qualifications

• 2+ years' experience in administrative, product, telecommunications or operations support.
• Experience within fibre/telecommunications environment is preferred.
• Experience with CRM, OSS/BSS or order management systems.

Responsibilities

• Provide day-to-day administrative support to the Hypa Product team.
• Maintain product information, documentation and trackers.
• Coordinate collateral updates and approvals across Product and Marketing.
• Assist with FNO and portal administration and data management.
• Support product testing, UAT and data reporting processes.

Skills

Attention to detail

Data validation

MS Excel

CRM familiarity

OSS/BSS basics

Order management systems

FTTH knowledge

Education

Grade 12 / Matric

Certificate/Diploma in Business Admin or IT (advantageous)

Tools

CRM software

OSS/BSS

Order management

Excel

Job description

Vox Telecommunications Pty Ltd in Johannesburg is seeking a Product Administrator: FTTH to provide administrative, reporting and coordination support to the Hypa Fibre Product team. The role focuses on execution, data accuracy and timely action across Product, Sales, Retentions, Debtors, Systems, Marketing and FNOs.

The role ensures records, collateral and FNO data are maintained, while product strategy and pricing decisions remain with the Product Manager.