Front Office Coordinator

Pivot Services; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Pivot Services in Gauteng is seeking a Front Office Supervisor to lead guest reception and front desk operations. You will train staff, manage guest check-ins/outs, and ensure courteous service and efficient processes in line with company standards.

The role may require supervising other departments during duty shifts and fostering a welcoming atmosphere for guests and team members. Experience in hospitality front desk, customer service, and basic administration is preferred; a proactive,

Responsibilities

• Supervises and trains front office staff to ensure courteous and efficient welcoming and departing procedures.
• Manages front office administration, including financial and employee administration in the department.

Job description

Added: 27 October 2026 Listed: 26 October 2026

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About the Role

This role, like all others in the group, must prioritise “making every guest a returning and referring guest”. Supervises and trains front office staff to ensure the courteous and efficient welcoming and departing procedures. Supervises and completes front office administration, including the administration of financial, front office processes and procedures, and the administration of employees in the department, in accordance with set standards. In addition to the assigned duties, assumes responsibility for other departments when on duty management shifts (as applicable). Provides a congenial atmosphere in which employees can perform to the best of their ability.

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