Front Office Coordinator

Pivot Services; Umhlanga Rocks; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pivot Services is seeking a Front Office Supervisor for Town Lodge Umhlanga in KwaZulu-Natal. You will supervise and train front office staff, ensuring courteous and efficient guest handling and administrative processes in line with hotel standards.

Reporting to on-duty management, you will cover shift-based duties and contribute to a congenial atmosphere that encourages repeat visits. The role is full-time and based on site in Umhlanga.

Responsibilities

• Supervises and trains front office staff to ensure courteous and efficient welcoming and departing procedures.

Job description

Added: 29 October 2026 Listed: 29 October 2026

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About the Role

This role, like all others in the group, must prioritise “making every guest a returning and referring guest”. Supervises and trains front office staff to ensure the courteous and efficient welcoming and departing procedures. Supervises and completes front office administration, including the administration of financial, front office processes and procedures, and the administration of employees in the department, in accordance with set standards. In addition to the assigned duties, assumes responsibility for other departments when on duty management shifts (as applicable). Provides a congenial atmosphere in which employees can perform to the best of their ability.

How to Apply

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work Employment type Full-Time

location_on Location Town Lodge Umhlanga, ZA

apartment Employer City Lodge Hotel Group

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