Front of House Manager

Bohemia; Benoni; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Bohemia in Benoni, South Africa seeks an experienced Front of House Manager to lead our restaurant and function venue. You will oversee daily front-of-house operations, motivate the service team, and ensure exceptional guest experiences during events.

Responsibilities include staff supervision, bookings, and coordinating smooth service, with a strong emphasis on customer service and presentation standards.

Qualifications

• At least 2 years of hospitality management experience.
• Experience overseeing front-of-house operations in restaurant and events.
• Strong customer service and guest presentation standards.
• Ability to manage bookings and events.

Responsibilities

• Managing and supervising front-of-house staff.
• Overseeing restaurant and function service.
• Handling bookings, events, and guest requirements.
• Managing staff schedules and daily operations.
• Resolving customer queries professionally.
• Supporting stock control, cash-up, and admin duties.

Job description

We are looking for an experienced, energetic, and customer-focused Front of House Manager to lead our restaurant and function venue. You will oversee daily front-of-house operations, manage and motivate the service team, ensure exceptional guest experiences, and coordinate smooth service during functions and events.

Key responsibilities include:

• Managing and supervising front-of-house staff
• Overseeing restaurant and function service
• Ensuring high standards of customer service and presentation
• Handling bookings, events, and guest requirements
• Managing staff schedules and daily operations
• Resolving customer queries professionally
• Supporting stock control, cash-up, and administrative duties

Requirement: At least 2 years of previous hospitality management experience.