Front Desk & Guest Experience Specialist

Rectron; Oos-Kaap; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Rectron in South Africa seeks a friendly receptionist to join our front desk team. You will professionally answer calls, greet visitors, relay messages, and provide information to customers while coordinating with various departments.

The role requires a Matric certificate, good MS Office skills, strong attention to detail, and the ability to work under pressure. Experience in administrative procedures and customer service is advantageous.

Qualifications

• Matric with basic administrative knowledge.
• Experience in reception or front desk is advantageous.
• Good command of customer service principles.
• Proficient in MS Office.
• Ability to handle calls and direct queries efficiently.

Responsibilities

• Answer and screen telephone calls and direct them to the correct departments.
• Greet visitors and direct them appropriately.
• Take and relay messages accurately.
• Provide information to callers and resolve queries.
• Receive deliveries and handle front desk duties.
• Maintain reception area and general housekeeping.

Skills

Friendly & helpful

Attention to detail

Ability to work under pressure

Well disciplined

MS Office proficient

Customer service orientation

Listening to customers & routing calls

Education

Matric

Tools

MS Office

Job description

Rectron in South Africa seeks a friendly receptionist to join our front desk team. You will professionally answer calls, greet visitors, relay messages, and provide information to customers while coordinating with various departments.

The role requires a Matric certificate, good MS Office skills, strong attention to detail, and the ability to work under pressure. Experience in administrative procedures and customer service is advantageous.