Retail Project Manager

Pillangó Placements; Centurion; On-site; ZAR 700,000 - 1,000,000; Full time

Job summary

Pillangó Placements is seeking a hands-on Growth/Operations Project Manager based in Centurion to lead a national rollout across up to 300 restaurant sites. You’ll coordinate production, supply chain, equipment, training, quality and client operations to ensure locations are prepped and launched.

The role emphasizes strong planning, multi-site coordination, and travel to client sites, with success measured by rollout timelines, onboarding speed, and quality standards.

Qualifications

• 3–5+ years' project management or operations experience.
• Experience in FMCG, food & beverage, hospitality, restaurant, retail or distribution environments is highly advantageous.
• Strong project planning, coordination and stakeholder management capabilities.
• Experience coordinating logistics, equipment installations and training across multiple locations.
• Willing and able to travel regularly to client sites.

Responsibilities

• Rollout Planning & Project Management across up to 300 sites.
• Site onboarding & implementation.
• Cross-functional coordination across internal teams and client operations.
• Training, standards & quality management.
• Client & stakeholder relationship management.

Skills

Project planning

Cross-functional coordination

Stakeholder management

Reporting & tracking

Travel readiness

Education

Bachelor's degree in Project Management / Operations / Business

Job description

Take ownership of a significant national rollout with a major restaurant partner. Based in Centurion, the role involves planning through to successful implementation across up to 300 restaurant sites.

We know you're busy, so let's save you some time by being upfront about the non-negotiable screening criteria for this role.

Unfortunately, candidates who do not meet all of the requirements below will not be considered:

• Based in Gauteng (Centurion) - Willing to travel.
• A relevant tertiary qualification.
• At least 3 - 5 years' experience within FMCG, food and beverage, hospitality, restaurant, franchise, retail or distribution environments.
• Fully fluent in English and Afrikaans

This is a hands‑on growth management role requiring strong coordination across production, supply chain, equipment, training, quality and client operations. You will be the central point connecting internal teams with the client's operational and site-level stakeholders, ensuring each location is properly prepared and successfully launched.

KEY RESPONSIBILITIES:

(Detailed responsibilities available at shortlisting stage)

• Rollout Planning & Project Management
• Site Onboarding & Implementation
• Cross-Functional Coordination
• Training, Standards & Quality
• Client & Stakeholder Management

REQUIREMENTS:

• 3–5+ years' project management or operations experience.
• Experience within FMCG, food and beverage, hospitality, restaurant, retail or distribution environments highly advantageous.
• Strong project planning, coordination and stakeholder management capabilities.
• Experience coordinating logistics, equipment installations and/or training across multiple locations.
• Ability to manage several workstreams, deadlines and stakeholders simultaneously.
• Strong reporting, tracking and problem-solving skills.
• Relevant qualification in Project Management, Operations, Business or a related field.
• PMP, PRINCE2 or equivalent project management certification advantageous.
• Willing and able to travel regularly to client sites.
• Coffee or roasting industry experience advantageous but not essential.

KEY MEASURES OF SUCCESS:

Success will be measured against site rollout timelines, onboarding turnaround times, training completion, equipment and stock delivery performance, issue-resolution times, quality standards, client satisfaction and overall project budget adherence.

SALARY:

If you're confident that you fit the role, let's chat! The salary is open for discussion. It will be market related based on qualifications, skills, and experience.