Food Services Supervisor

Yee Hong Centre For Geriatric Care; Wes-Kaap; On-site; ZAR 453,000 - 532,000; Full time

Benefits offered by this job

Competitive total compensation package

Multi-employer pension plan

Professional development opportunities

Ongoing learning and development

Employee education assistance program

Award winning corporate culture

Safe, inclusive and supportive work環境

Job summary

Yee Hong Centre for Geriatric Care is seeking a Food Services Supervisor in Ontario to oversee daily food production and dining services for residents and guests. Reporting to the Food Services Manager, you will ensure meals meet nutritional needs, safety standards, and resident preferences.

You will lead and coach kitchen staff, manage inventory, collaborate with the Dietitian, and support special catering functions.

Qualifications

• Graduate of a recognized 2-year diploma in food services supervision or management, or a Bachelor’s degree in Nutrition, Dietetics or Hotel Management; CNSM membership and eligible for OSSNM.
• Current Food Handler Safety Certificate.
• Minimum 1 year experience in quantity food production; supervisory experience preferred.
• Ability to communicate in Chinese or Japanese is an asset.
• Satisfactory Police Vulnerable Sector Screen.

Responsibilities

• Support the Food Services Manager in overseeing daily food production and service in accordance with legislation, Ministry standards, and Yee Hong policies.
• Lead, coach, and support Food Services staff to ensure effective daily operations and high-quality service.
• Monitor residents’ food intake, dietary needs, preferences, and concerns, collaborating with the Dietitian as needed.
• Meet with new residents to understand their food preferences and dining needs.
• Supervise food preparation and ensure food quality, temperatures, sanitation, and safety standards are consistently maintained.
• Maintain clean, safe, and well-functioning kitchen and dining areas.
• Support food ordering, inventory management, equipment maintenance, and departmental resources.
• Participate in resident care conferences and contribute to quality improvement and risk management initiatives.
• Support catering and special food service functions as required.
• Stay current with food service best practices and regulatory requirements.

Skills

Food service supervision

Staff coaching

Food safety compliance

Food handling

Communication (Chinese/Japanese asset)

Education

Diploma in food services supervision or management

Bachelor’s degree in Nutrition, Dietetics or Hotel Management

CNSM membership (Canadian Society of Nutrition Management)

Tools

Food Handler Safety Certificate

Job description

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well‑being of older adults. With a strong reputation for excellence in long‑term care, community programs, and aging‑in‑place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person‑centered care tailored to the unique needs of diverse communities.

Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high‑quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long‑term care beds and 308 seniors’ apartment units, with an additional 224 long‑term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community‑based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

Join Us as We Open a New Chapter in 2027

At Yee Hong, our values guide everything we do. We Care, We Collaborate, and We Commit to creating meaningful experiences for residents, clients, families, volunteers, students, and one another. At Yee Hong, Relationship‑Centered Care is at the heart of everything we do. It means seeing the person before the task, honouring each individual’s story and culture, and creating meaningful moments that support physical, emotional, social, spiritual, and cultural well‑being. Together, we are creating an environment where meaningful living is at the center of every interaction - and where every team member has the opportunity to make a difference.

Yee Hong is preparing to welcome residents to the Ng Siu Chan Care Centre, a new, purpose‑built home that will provide 224 seniors with high‑quality, culturally responsive care in a modern and welcoming environment. We are creating a place where seniors can feel at home, understood, respected, and cared for.

Opening in early 2027, the Ng Siu Chan Care Centre represents an exciting new chapter for Yee Hong. The home focuses on serving the Chinese community and providing care that reflects residents’ language, traditions, food, programs, activities, and unique cultural needs.

As we prepare for opening, we are building a dedicated team that will help bring this new home to life. Joining Yee Hong at this stage means being part of something special - helping establish the systems, culture, and operations that will shape the resident and family experience from day one.

Come be part of the team that will help make the Ng Siu Chan Care Centre a home in every sense of the word.

Job Description

Reporting to the Food Services Manager, your main purpose will be:

• To supervise food preparation and services to residents and other consumers in accordance with the organization’s resident centered approach, policies and procedures as well as established standards and regulations.

Why This Role Matters

As part of the Ng Siu Chan Centre, the Food Services Supervisor helps ensure every resident receives safe, nutritious, and enjoyable meals that reflect their individual preferences and dietary needs. This role brings Yee Hong’s Relationship‑Centred Care philosophy to the dining experience while supporting a strong Food Services team and maintaining the highest standards of quality and safety.

What You Will Do

• Support the Food Services Manager in overseeing daily food production and service in accordance with legislation, Ministry standards, and Yee Hong policies.
• Lead, coach, and support Food Services staff to ensure effective daily operations and high‑quality service.
• Monitor residents’ food intake, dietary needs, preferences, and concerns, collaborating with the Dietitian as needed.
• Meet with new residents to understand their food preferences and dining needs.
• Supervise food preparation and ensure food quality, temperatures, sanitation, and safety standards are consistently maintained.
• Maintain clean, safe, and well‑functioning kitchen and dining areas.
• Support food ordering, inventory management, equipment maintenance, and departmental resources.
• Participate in resident care conferences and contribute to quality improvement and risk management initiatives.
• Support catering and special food service functions as required.
• Stay current with food service best practices and regulatory requirements.

What You Will Bring

• Graduate of a recognized 2‑year diploma program in food services supervision or management, or a Bachelor’s degree in Nutrition, Dietetics or Hotel Management; membership of the Canadian Society of Nutrition Management; and eligible for membership in Ontario Society of Nutrition Management.
• Current Food Handler Safety Certificate.
• Minimum 1 year experience in quantity food production, supervisory experience in food production preferred.
• Ability to communicate in Chinese or Japanese is an asset.
• Satisfactory Police Vulnerable Sector Screen.

Vacancy

This is a new vacancy.

Yee Hong is committed to providing a safe, inclusive, and accessible workplace. We comply with the Ontario Employment Standards Act, 2000 and all applicable employment legislation. We are committed to providing accommodation throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

Applicants requiring accommodation are encouraged to contact us to discuss their needs.

Salary Range

$28.10 - $33.04

Our People Are Our Greatest Strength And The Core Of Our Success. We Invest In Our Employees' Wellbeing And Support Their Ongoing Learning And Development. We Offer

• Competitive total compensation package
• Multi‑employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona‑fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants’ resume.

This job is posted to fill an existing vacancy.