Program Assistant (Casual)

Yee Hong Centre For Geriatric Care; Wes-Kaap; On-site; ZAR 371,000 - 419,000; Part time

Benefits offered by this job

Competitive total compensation package

Multi-employer pension plan

Professional development opportunities

Ongoing learning and development

Employee education assistance program

Award winning corporate culture

Safe, inclusive and supportive work环境

Job summary

Yee Hong Centre For Geriatric Care is seeking a casual Program Assistant to help plan and deliver activities for clients in the Day Program. You will work under the Program Manager to ensure high-quality services, safety, and client satisfaction across Yee Hong sites.

The role emphasizes person-centered care, bilingual communication (English and Chinese), and independent as well as team collaboration in a culturally inclusive environment. Training and development opportunities are provided.

Qualifications

• Diploma or equivalent in Social Work, Social Services, health sciences, activation.
• Experience in geriatric rehabilitation is essential.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Computer literacy in Microsoft Office Suite.
• Recent CPR certification.
• Recent Police Vulnerable Sector Check.
• Fluency in English and ability to converse in Chinese.
• Willingness to work across Yee Hong sites as needed.

Responsibilities

• Plan or participate in planning appropriate activities for Day Program clients.
• Ensure smooth operation of activities in a safe, hygienic environment.
• Provide crisis intervention or behaviour management as needed.
• Refer/advise on client/volunteer needs and support placement/outreach.
• Collaborate with client and caregiver to design and monitor care plans.
• Guide and support volunteers in the program.
• Maintain up-to-date files, records, and program statistics.
• Track and manage program fees and expenditures.
• Comply with health, safety, and infection control policies.
• Stay current with field developments and best practices.
• Perform other duties as assigned.

Skills

Customer service

Independent work

Team player

MS Office

CPR certification

Police Vulnerable Sector Check

English + Chinese fluency

Cross-site flexibility

Education

Diploma in Social Work / Social Services / Health Sciences

Tools

Microsoft Office Suite

Job description

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.

Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

Program Assistant (Casual)

Core Function

Under the direction of the Program Manager/Program Coordinator, plans or participates in the planning of appropriate activities and providing high quality services to clients of the Day Program.

Qualifications

• Diploma in Social Work or Social Services, health sciences, activation, or equivalent
• Experience in geriatric rehabilitation is essential
• Excellent customer service skills
• Ability to work independently and contribute effectively as a team player
• Computer literacy in Microsoft Office Suite
• Recent certification in C.P.R.
• Recent satisfactory Police Vulnerable Sector Screen result
• Fluency in English and ability to converse in Chinese
• Must be able to work across different Yee Hong sites as needed

Responsibilities

• Under the overall direction of the Senior Coordinator/Program Coordinator, participates in the planning of appropriate activities for clients of the program
• Implements and ensures smooth operation of the activities in a safe, hygienic and supportive environment
• Provides timely and appropriate crisis intervention or behaviour management and ensures that the clients' physical, social and emotional needs are appropriately met
• Provides timely and appropriate support/information and referral/placement/outreach to clients/volunteers (as appropriate) to ensure that the clients/volunteers' social/ recreational/development needs are appropriately met
• Works closely with client and caregiver in ensuring appropriate design of care plan/program plan and ongoing monitoring of plan
• Ensures appropriate assessment, placement, matching and support for volunteers
• Provides effective guidance, training and support to the volunteers in the program
• Maintains up to date and accurate files, records and statistics on the program
• Maintains accurate record of fees and expenditures
• Complies with risk management policy for health and safety and infection control
• Keeps up-to-date with developments and best practices in the field
• Other duties as assigned

Physical Demands

• Some lifting and transferring required

Salary Range

$22.52 - $26.49

Our People Are Our Greatest Strength And The Core Of Our Success. We Invest In Our Employees' Wellbeing And Support Their Ongoing Learning And Development. We Offer

• Competitive total compensation package
• Multi-employer pension plan
• Professional development opportunities
• Ongoing learning and development
• Employee education assistance program
• Award winning corporate culture
• Safe, inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants' resume.

This job is posted to fill an existing vacancy.