Executive / Senior Sous Chef

Radisson Hotel Group; Umhlanga Rocks; On-site; ZAR 900,000 - 1,100,000; Full time

Benefits offered by this job

Up to 53% off hotel stays

Friends & Family 30% off

Exclusive discounts on F&B and more

Job summary

Radisson Hotel Group in Umhlanga Rocks, KwaZulu-Natal, seeks an Executive/Senior Sous Chef to lead the kitchen, drive quality, and uphold brand standards across all guest dining experiences.

You'll manage budgets, mentor a diverse team, collaborate with partners, and implement innovative menus while ensuring compliance with policies and regulations.

The role requires proactive leadership, guest satisfaction focus, and strong communication with stakeholders to deliver memorable moments.

Qualifications

• A suitable culinary qualification with proven experience in a kitchen position, ideally within a hotel environment
• Strong leadership and guest service mindset with a passion for hospitality
• Ability to adapt to changing service environments and provide creative solutions

Responsibilities

• Ensure the smooth running of the kitchen department, delivering guest dining experiences to the highest level
• Proactively maximize guest satisfaction and handle enquiries and problem resolution
• Develop and implement strategies to identify and deliver key kitchen metrics with reporting tools
• Manage the team lifecycle, fostering growth, development and high performance
• Prepare and manage the departmental budget, controlling costs and inventory
• Build relationships with stakeholders and partners to ensure timely communications and actions
• Review and improve the food offering to drive financial performance in collaboration with partners
• Ensure compliance with legislation and audit requirements, with follow-up as needed

Skills

Culinary qualification

Leadership

Guest service

Adaptability

Creative problem-solving

Integrity

Communication

Collaboration

Excel

Positive attitude

Education

Culinary qualification

Tools

Microsoft Excel

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

The Executive / Senior Sous Chef will be responsible for the strategic initiatives of the Kitchen Department tied to business expansion, growth, and the necessary cultural evolution to support both. The function should be supportive, proactive, analytical and entrepreneurial; creating memorable moments for our guests and fostering an empowered environment for the team whilst working closely with all key business partners in order to achieve quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.

The Executive / Senior Sous Chef will be responsible for the following:

Ensure the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level, ensuring both property and company standards are attained and adhered to.

Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

Develops and implements strategies where key kitchen metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.

Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting promoting the company culture and values.

Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained

Build and maintain effective working relationships with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner.

Review and scrutinize the performance of the food offering, providing recommendations that will drive financial performance, including working with internal and external partners on adhoc projects.

Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Qualifications

• A suitable culinary qualification with proven experience in a kitchen position, ideally within a hotel environment
• Ability to adapt to changing service environments
• Good leadership skills with a hands‑on approach and lead‑by‑example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence
• Strong communication and listening skills
• Ability to work collaboratively across functions and cultures
• Skilled with Microsoft Office software, especially in Excel
• An open, positive and communicative personality

Ability to handle multiple challenging priorities and assignments

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.