FOH Manager: Guest Experience Lead (Flexible Hours)

RMG Recruitment (Pty) Ltd; Oos-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

RMG Recruitment (Pty) Ltd seeks a Front of House (FOH) Manager for a busy pub and restaurant in Summerstrand. You will oversee the guest experience from arrival to departure, bridging service, reservations, seating, and venue cleanliness.

You will lead guest service, direct food and beverage service, manage bar/floor operations, and ensure accurate payments and hygiene compliance. Flexible schedule for evenings, weekends, and holidays is required.

Qualifications

• Front of House management experience in pub/restaurant.
• Strong interpersonal communication and teamwork.
• Ability to stand for long periods and lift heavy goods.

Responsibilities

• Guest Service: greet patrons, manage reservations or walk-ins, seat guests efficiently.
• Food & Beverage Service: take orders, explain menu items, communicate dietary restrictions.
• Bar & Floor Operations: serve drinks/meals, clear tables, restock supplies.
• Payments & Compliance: process bills via POS, handle cash/cards, maintain hygiene standards.

Skills

Interpersonal communication

Active listening

Teamwork

Basic math for billing

Tools

POS system

Job description

RMG Recruitment (Pty) Ltd seeks a Front of House (FOH) Manager for a busy pub and restaurant in Summerstrand. You will oversee the guest experience from arrival to departure, bridging service, reservations, seating, and venue cleanliness.

You will lead guest service, direct food and beverage service, manage bar/floor operations, and ensure accurate payments and hygiene compliance. Flexible schedule for evenings, weekends, and holidays is required.