FMCG Internal Sales Pro - Relationships & Orders

Esteem Recruitment; Durban; On-site; ZAR 180,000 - 280,000; Full time

Job summary

A recruitment agency in Durban seeks an Internal Sales Specialist to drive sales growth by managing customer relationships and processing orders. You will act as the key link between customers and the sales team, ensuring smooth order flow and achieving targets. The ideal candidate has a Grade 12 qualification, 2–4 years’ experience in internal sales, and strong communication skills. This role offers an opportunity to excel in a dynamic FMCG environment.

Qualifications

• 2–4 years’ experience in internal sales, preferably in FMCG.
• Excellent communication skills (verbal and written).
• Ability to work under pressure and meet deadlines.

Responsibilities

• Handle inbound and outbound sales calls with clients.
• Process customer orders accurately and timeously.
• Maintain strong relationships with key accounts and distributors.
• Monitor stock levels and liaise with warehouse/dispatch.
• Track sales targets and report on performance.

Skills

Customer service skills

Relationship-building skills

Negotiation skills

Computer literacy

Education

Grade 12 (Matric)

Sales/Marketing qualification

Tools

MS Office

CRM/SAP/ERP systems

Job description

A recruitment agency in Durban seeks an Internal Sales Specialist to drive sales growth by managing customer relationships and processing orders. You will act as the key link between customers and the sales team, ensuring smooth order flow and achieving targets. The ideal candidate has a Grade 12 qualification, 2–4 years’ experience in internal sales, and strong communication skills. This role offers an opportunity to excel in a dynamic FMCG environment.