Flagship Luxury Boutique Manager: VIP Clienteling & Sales

Placements24; Gqeberha; Presencial; ZAR 420.000 - 660.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary

Commission structure

International training

Employee discounts

Medical aid

Retirement fund

Dynamic work environment

Career progression

Brand in PE

Resumo da vaga

Placements24 represents a prestigious international luxury brand seeking a Boutique Manager for its flagship store in Port Elizabeth. You will lead a small team, uphold brand standards, and deliver exceptional client service to a discerning clientele.

The role requires a proven track record in luxury retail management, strong leadership, and the ability to drive sales while personally shaping a premium shopping experience. Flexibility to work weekends is expected.

Qualificações

• Experience as Boutique/ Retail Manager in luxury sector.
• Proven ability to drive sales and lead high-performing teams.
• Strong understanding of luxury standards and clienteling.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency with retail management systems and POS.
• Passion for fashion and delivering exceptional customer experiences.
• Flexible hours, including weekends/holidays.
• Strong visual merchandising skills.
• Analytical and problem-solving abilities.
• Willing to relocate to Port Elizabeth.

Responsabilidades

• Manage day-to-day boutique operations ensuring brand standards.
• Lead, coach, and motivate sales team to meet goals.
• Cultivate relationships with VIP clients offering personalized service.
• Oversee visual merchandising to present an exquisite boutique.
• Manage inventory with accuracy and optimal stock levels.
• Drive sales and achieve revenue targets for the boutique.
• Handle customer inquiries and resolve issues to maintain brand reputation.
• Recruit, train, develop staff and foster a culture of excellence.
• Monitor market trends and competitor activity to identify opportunities.
• Comply with company policies, procedures and security protocols.

Conhecimentos

Boutique management

Luxury retail

Team leadership

Clienteling

Visual merchandising

POS software

Customer service

Ferramentas

POS systems

Inventory software

Descrição da vaga

Placements24 represents a prestigious international luxury brand seeking a Boutique Manager for its flagship store in Port Elizabeth. You will lead a small team, uphold brand standards, and deliver exceptional client service to a discerning clientele.

The role requires a proven track record in luxury retail management, strong leadership, and the ability to drive sales while personally shaping a premium shopping experience. Flexibility to work weekends is expected.