Fitness Centre Manager

Placements24; Klerksdorp; Sur place; ZAR 420 000 - 780 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Commission-based incentives

Medical aid

Provident fund

Career progression

Professional development

Résumé du poste

Placements24 in Klerksdorp seeks a dedicated Fitness Centre Manager to lead a state-of-the-art facility, overseeing daily operations, driving membership sales, and ensuring an exceptional member experience.

The role requires proven fitness centre management experience, strong leadership, and a track record in sales and customer service. You will manage staff across shifts, maintain equipment, and drive business growth with a focus on member value.

Qualifications

• Minimum 4 years in fitness centre management or a similar leadership role.
• Proven experience in sales, marketing and customer relationship management.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Knowledge of fitness programming, equipment maintenance, and health and safety regulations.
• Relevant qualification in Fitness Management, Business Administration, or related field.
• Certification from a recognized fitness organization is a plus.
• Ability to work flexible hours including evenings and weekends.

Responsabilités

• Oversee the overall operations of the fitness centre, ensuring a safe, clean, and welcoming environment.
• Develop and implement strategies to achieve membership sales targets and retention goals.
• Lead, recruit, train, and motivate a team of fitness instructors, sales staff, and administrative personnel.
• Oversee the scheduling of staff and ensure adequate coverage across all operational hours.
• Manage the facility's budget, including revenue and expense control.
• Develop and implement marketing and promotional activities to attract new members and retain existing ones.
• Ensure exceptional customer service is delivered to all members.
• Oversee the maintenance and upkeep of all fitness equipment and facilities.
• Monitor industry trends and implement new programs or services to enhance member value.
• Conduct regular performance reviews for staff and provide ongoing coaching and development.

Connaissances

Leadership

Sales & Marketing

Customer Service

CRM Software

MS Office

Communication

Health & Safety

Fitness Programming

Formation

Fitness Management qualification

Business Administration

Fitness Certification

Outils

CRM software

MS Office Suite

Description du poste

About the Role

Our client is looking for a passionate and experienced Fitness Centre Manager to lead their state-of-the-art facility in Klerksdorp, North West . This role is ideal for a motivated individual with a strong background in fitness management, sales, and customer service. The Fitness Centre Manager will be responsible for overseeing all day-to-day operations, driving membership sales, managing staff, ensuring exceptional member experience, and maintaining the facility's high standards. If you have a passion for health and fitness and a proven ability to lead a team and grow a business, this is the perfect opportunity.

Key Responsibilities

• Manage the overall operations of the fitness centre, ensuring a safe, clean, and welcoming environment.
• Develop and implement strategies to achieve membership sales targets and retention goals.
• Lead, recruit, train, and motivate a team of fitness instructors, sales staff, and administrative personnel.
• Oversee the scheduling of staff and ensure adequate coverage across all operational hours.
• Manage the facility's budget, including revenue and expense control.
• Develop and implement marketing and promotional activities to attract new members and retain existing ones.
• Ensure exceptional customer service is delivered to all members.
• Oversee the maintenance and upkeep of all fitness equipment and facilities.
• Monitor industry trends and implement new programs or services to enhance member value.
• Conduct regular performance reviews for staff and provide ongoing coaching and development.

Requirements

• Proven experience (at least 4 years) in fitness centre management or a similar leadership role within the health and fitness industry.
• Demonstrated success in sales, marketing, and customer relationship management.
• Strong leadership and team management skills, with the ability to motivate and inspire staff.
• Excellent communication, interpersonal, and problem-solving abilities.
• Knowledge of fitness programming, equipment maintenance, and health and safety regulations.
• A relevant qualification in Fitness Management, Business Administration, or a related field is required.
• Certification from a recognized fitness organization is a plus.
• Proficiency in CRM software and MS Office Suite.
• Ability to work flexible hours, including evenings and weekends, as required.
• A genuine passion for health, fitness, and helping people achieve their goals.

Benefits

• Our client offers a competitive salary commensurate with experience, plus a performance-based commission structure and attractive benefits including medical aid and a provident fund.
• This is a key leadership role within our client's facility in Klerksdorp, North West , with excellent opportunities for career progression in the growing fitness industry.
• Employees enjoy a supportive work environment, access to fitness facilities, and opportunities for professional development.
• Our client is committed to fostering a healthy and dynamic workplace culture.