Fitness Centre Operations Manager

Placements24; Klerksdorp; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Gym membership

Personal training discounts

Professional development

Job summary

Placements24 is seeking a strategic Fitness Centre Operations Manager to lead our Klerksdorp facility. You will oversee daily operations, drive member experience, and steer initiatives across sales, marketing, programming, and service delivery.

You will recruit and develop staff, maintain high standards of cleanliness and safety, manage budgets, and monitor KPIs to ensure profitability and growth in a dynamic, health-focused community.

Qualifications

• Proven experience in fitness industry management with operations and sales.
• Demonstrated leadership with teams.
• Knowledge of fitness programming and safety standards.
• Excellent communication and problem-solving.
• Certifications in fitness instruction or management desirable.

Responsibilities

• Direct and manage all fitness centre operations, including sales, marketing, member services, and programming.
• Develop and implement strategies to retain members and attract new clients.
• Recruit, train, schedule, and manage instructors and staff.
• Maintain facility cleanliness and safety standards.
• Manage budgets, control expenses, monitor KPIs for profitability.

Skills

Leadership

Staff management

Operations management

Sales & marketing

Fitness programming

Budgeting

Health & safety

Communication

Customer service

Certifications

Education

Fitness certifications

Job description

About the Role

Our client is seeking a strategic and results-oriented Fitness Centre Operations Manager to lead their facility in Klerksdorp . This crucial position involves overseeing all aspects of the fitness centre’s daily operations, ensuring a premium experience for members and driving business growth. The successful candidate will be responsible for managing staff, maintaining impeccable facility standards, developing innovative fitness programs, and ensuring financial targets are met, all while fostering a motivating and supportive environment for both staff and members and contributing to the health and wellness of the community.

Key Responsibilities

• Direct and manage all fitness centre operations, including sales, marketing, member services, and programming.
• Develop and implement operational strategies to enhance member retention and attract new clientele.
• Recruit, train, schedule, and manage fitness instructors, personal trainers, and support staff.
• Ensure the facility, including equipment and amenities, is consistently maintained to the highest standards of cleanliness and safety.
• Create and promote a diverse range of fitness classes and programs that cater to various member needs and interests.
• Manage budgets, control expenses, and monitor key performance indicators to ensure profitability and operational efficiency.

Requirements

• Proven experience in fitness industry management , with a strong understanding of operations and sales.
• Demonstrated leadership ability with experience managing teams.
• Knowledge of fitness programming, equipment maintenance, and health and safety standards.
• Excellent communication, customer service, and problem-solving skills.
• Relevant certifications in fitness instruction or management are highly desirable.

Benefits

• Competitive salary with performance-based incentives.
• Complimentary gym membership and personal training discounts.
• Opportunities for professional development and continuing education.
• A dynamic and health-focused work environment.
• Health insurance coverage and retirement savings plan.