Field Technician – 24/7 Telecom & Network Support

WIOCC; Bloemfontein; On-site; ZAR 240,000 - 380,000; Full time

Job summary

WIOCC in Bloemfontein, South Africa, is looking for a Field Operations Technician to support field activities, install and maintain network and facilities equipment, and ensure service availability.

Requirements include 2+ years in telecom, Matric with Maths & English, and relevant certifications. The role entails 24/7 on-call support, night/weekend shifts, and driving company vehicles where needed.

Qualifications

• Matric with Mathematics and English.
• Diploma or degree in Engineering or related field is desirable.
• CCNA, Cisco, MikroTik and Fiber Optic certifications desirable.
• Strong communication and interpersonal skills.
• Valid driver’s license.

Responsibilities

• Provide 24/7 field support, including on-call duties and outside hours as required.
• Monitor network equipment and facilities proactively.
• Assist with network installation, testing, commissioning, integration and operation.
• Perform cross-connects and patching activities.
• Maintain records, inventory and spares management.
• Support equipment receipt, bench testing, storage and RMA handling.
• Assist with incident and problem resolution as directed by NOC and TAC teams.
• Provide Service Desk support as required.
• Support Service Managers with operational activities.
• Assist with shareholder support, consultancy and sales initiatives.
• Contribute to network quality and performance monitoring.
• Prepare ad hoc reports as required.
• Provide support to other departments and projects as requested by the Programme Manager.
• Drive company vehicles as required.

Skills

Telecom field experience

Ducts & fiber infrastructure knowledge

Strong communication skills

Record keeping proficiency

Multitasking

Education

Matric with Maths & English

Diploma or Bachelor's in Engineering or related

CCNA

Cisco Certification

MikroTik Certification

Fiber Optic Certification

Job description

WIOCC in Bloemfontein, South Africa, is looking for a Field Operations Technician to support field activities, install and maintain network and facilities equipment, and ensure service availability.

Requirements include 2+ years in telecom, Matric with Maths & English, and relevant certifications. The role entails 24/7 on-call support, night/weekend shifts, and driving company vehicles where needed.