Field Service Engineer - Automation

Placements24; Stellenbosch; Sur place; ZAR 420 000 - 660 000; Plein temps

Avantages offerts par ce poste

Competitive salary with travel/allow

Medical aid

Life insurance

Retirement annuity

Training & certification

Company vehicle

Laptop

Phone

Résumé du poste

Placements24 is seeking a Field Service Engineer to support, install, commission and maintain advanced automation systems in Stellenbosch and surrounding areas. The role requires on-site work, strong electrical and software troubleshooting, and excellent customer communication to ensure reliable automated processes for clients.

The ideal candidate has a Bachelor's in Electrical/Mechatronics, 5+ years of field service experience, and proficiency with PLC/HMI systems.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechatronics, CS, or related field.
• Minimum 5 years in field service with industrial automation systems.
• Proficient PLC programming and troubleshooting across major brands.
• Willingness to travel regionally and internationally.

Responsabilités

• Install, commission, and configure automation systems at customer sites.
• Troubleshoot and repair automation equipment to minimize downtime.
• Provide on-site technical support and customer guidance.
• Perform preventative maintenance and optimization of systems.
• Develop and deliver technical training to customer personnel.
• Write PLC programs, HMI screens, and robot applications as needed.
• Generate detailed service reports and recommendations.
• Ensure safety standards and company procedures are followed.

Connaissances

Electrical troubleshooting

PLC programming

HMI/SCADA

Robotics systems

Customer service

Travel readiness

Formation

Bachelor's degree in Electrical Engineering

Outils

Siemens STEP 7

Rockwell Studio 5000

ABB/KUKA robot tooling

Description du poste

About the Role

Our client, a leading provider of industrial automation solutions, is seeking a dedicated and technically adept Field Service Engineer to serve clients in and around Stellenbosch, Western Cape. This exciting role involves providing on-site technical support, installation, commissioning, and maintenance for advanced automation systems, including PLC, HMI, and robotic systems. The ideal candidate will possess strong electrical and software troubleshooting skills, excellent customer service abilities, and a passion for cutting-edge technology. You will be instrumental in ensuring our clients' automated processes operate efficiently and reliably, contributing significantly to their operational success. This position requires extensive travel within the designated region and occasional international travel.

Key Responsibilities

• Install, commission, and configure industrial automation systems (PLC, HMI, SCADA, robotics) at customer sites.


• Perform troubleshooting and repair of automation equipment and systems to minimize downtime.


• Provide on-site technical support and guidance to customers, addressing their inquiries and resolving issues.


• Conduct preventative maintenance and performance optimization of automated systems.


• Develop and deliver technical training to customer personnel on system operation and maintenance.


• Write and modify PLC programs, HMI screens, and robot applications as required.


• Collaborate with the sales and engineering teams to understand project requirements and provide technical solutions.


• Generate detailed service reports, documenting all activities, findings, and recommendations.


• Ensure all work is performed in compliance with safety standards and company procedures.


• Manage service schedules and customer relationships effectively.


• Stay updated on the latest automation technologies and industry best practices.

Requirements

• Bachelor's degree in Electrical Engineering, Mechatronics, Computer Science, or a related field.


• Minimum of 5 years of experience in field service engineering, specifically with industrial automation systems.


• Strong programming and troubleshooting experience with major PLC brands (e.g., Siemens, Rockwell/Allen-Bradley, Omron).


• Proficiency in HMI/SCADA software and configuring human-machine interfaces.


• Experience with industrial robotics (e.g., KUKA, ABB, FANUC) is highly advantageous.


• Excellent understanding of electrical schematics, control systems, and industrial networks.


• Strong analytical and problem-solving skills, with a systematic approach to diagnostics.


• Exceptional customer service and communication skills, with the ability to explain technical concepts clearly.


• Willingness to travel extensively within the Stellenbosch, Western Cape region and occasionally nationally/internationally.


• Valid driver's license and a valid passport.


• Ability to work independently and manage time effectively in a dynamic field environment.

Benefits

• Our client offers a competitive salary package, including a generous travel allowance and potential for performance bonuses.


• Comprehensive medical aid, life insurance, and a retirement annuity are part of the benefits.


• Opportunities for specialized training and certification in leading automation platforms are provided, ensuring continuous professional growth.


• The company fosters an innovative and collaborative work environment.


• A company vehicle, laptop, and mobile phone are provided for business use.