Field Service Engineer - Robotics

Placements24; Soweto; On-site; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Competitive salary bonuses

Medical aid

Retirement fund

Company vehicle

Training and certifications

Tools and safety equipment

Collaborative team culture

Career growth

Paid annual leave

Travel allowances

Job summary

Placements24 seeks a Field Service Engineer to install, service and repair robotic systems at client sites in the Gauteng region. You will diagnose issues, perform maintenance, and train client staff to operate and sustain equipment.

Ideal candidates have 3–5 years in field service for robotics or automation, with strong problem-solving skills, the ability to read schematics, and willingness to travel across Gauteng.

Qualifications

• Relevante degree or diploma in Mechanical, Electrical, or Mechatronics.
• 3–5 years in field service with robotics or automation systems.
• Strong diagnostic, problem-solving, and schematics-reading skills.

Responsibilities

• Install, commission and set up robotic systems at client sites.
• Perform routine maintenance and preventative servicing.
• Troubleshoot and diagnose mechanical, electrical, and software issues.
• Repair or replace faulty components to minimize downtime.
• Provide technical training and support to client staff.
• Read manuals, schematics and engineering drawings; document service reports.

Skills

Robotics fundamentals

PLC troubleshooting

Schematics reading

Diagnose problems

Client communication

Travel readiness

Time management

Independent worker

Education

Mechanical/Electrical/Mechatronics degree or diploma

Job description

About the Role

Our client, a leader in industrial automation and robotics solutions, is seeking a skilled Field Service Engineer to join their dynamic team based in Soweto, Gauteng region. This role is crucial for providing on-site technical support, installation, maintenance, and repair of robotic systems and automated manufacturing equipment for our diverse clientele. You will be the key technical representative, ensuring our clients' operations run smoothly and efficiently. This is an exciting opportunity to work with advanced robotic technology in Soweto and contribute to industrial growth within Gauteng. We are looking for a highly motivated, technically adept individual with a strong background in robotics, automation, or mechanical/electrical engineering. Your expertise will be vital in maintaining our high standards of service and client satisfaction.

Key Responsibilities

• Perform installation, commissioning, and setup of robotic systems and automated equipment at client sites.
• Conduct routine maintenance, inspections, and preventative servicing on robotic arms, controllers, and associated hardware.
• Troubleshoot and diagnose complex mechanical, electrical, and software issues with robotic systems.
• Repair and replace faulty components, ensuring minimal downtime for clients.
• Provide technical training and support to client personnel on equipment operation and maintenance.
• Read and interpret technical manuals, schematics, and engineering drawings.
• Respond to service calls and emergency breakdowns promptly and efficiently.
• Maintain accurate service reports, documentation, and inventory of spare parts.
• Collaborate with the engineering team to provide feedback on product performance and identify areas for improvement.
• Adhere strictly to all safety protocols and ensure a safe working environment at all times.

Requirements

• Relevant degree or diploma in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.
• Minimum of 3-5 years of experience in a field service role, specifically with industrial robots or automation systems.
• Strong understanding of robotics principles, including kinematics, dynamics, and control systems.
• Proficiency in troubleshooting PLC systems and industrial networks.
• Experience with reading electrical schematics and mechanical drawings.
• Excellent diagnostic and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with clients.
• Willingness to travel extensively within Gauteng and potentially other provinces.
• Ability to work independently and manage time effectively under pressure.
• Valid driver's license and a clean driving record.

Benefits

• Competitive annual salary and performance bonuses.
• Comprehensive medical aid and retirement fund.
• Company vehicle and fuel card for business travel.
• Paid training and opportunities for advanced certifications.
• Provision of specialized tools and safety equipment.
• A supportive and collaborative team culture.
• Opportunities for career growth within a leading automation company.
• Generous paid annual leave.
• Exposure to cutting-edge robotic technologies.
• Travel allowances and per diems.