Field Service Engineer – Energy Systems (Junior)

Rubiconsa; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Rubiconsa is seeking a Junior Service Technician to provide technical and administrative support to senior staff, engineers and sales consultants. The role includes supervised troubleshooting, site support, commissioning, warranty administration and ongoing learning.

The ideal candidate has a Matric/NQF 4 and a basic electrical qualification (advantage), plus at least two years in technical support or related electrical/energy systems. Driver’s license and CRM familiarity are required.

Qualifications

• Matric or NQF Level 4 is required or equivalent.
• A basic electrical qualification or relevant technical diploma is advantageous.
• At least two years’ exposure to technical support, electrical work, renewable energy or backup-power systems.
• Valid driver’s license and reliable driving ability.
• Basic computer literacy including Microsoft Office and CRM systems.

Responsibilities

• Respond to customer technical queries and escalate complex issues to senior technicians or engineers.
• Accompany senior technicians on local site visits and assist with inspections, fault diagnosis and repairs.
• Assist with commissioning and testing of new and upgraded energy systems under supervision.
• Support troubleshooting of energy-system faults and document findings.
• Assist with warranty claims and follow up on required technical information.
• Support sales consultants with basic technical information relating to products and systems.
• Record technical issues, actions taken and resolutions on the company CRM.
• Maintain accurate service records and assist with preparing technical documentation.
• Participate in team meetings, supplier training and internal learning activities.
• Follow company procedures, safety requirements and instructions from senior staff.

Skills

Willingness to learn

Clear verbal communication

Written communication

Basic troubleshooting

Organisational skills

Education

Matric or NQF Level 4

Electrical qualification or diploma (advantage)

Tools

Microsoft Office

CRM systems

Job description

Rubiconsa is seeking a Junior Service Technician to provide technical and administrative support to senior staff, engineers and sales consultants. The role includes supervised troubleshooting, site support, commissioning, warranty administration and ongoing learning.

The ideal candidate has a Matric/NQF 4 and a basic electrical qualification (advantage), plus at least two years in technical support or related electrical/energy systems. Driver’s license and CRM familiarity are required.