Field Sales & Service Consultant (Commission)

Smollan; Overberg Test Range; Vor Ort; ZAR 67.000 - 134.000; Vollzeit

Zusammenfassung

Smollan is seeking a Field Sales and Service Consultant to drive sales and nurture client relationships within a defined region. You will identify new opportunities, present financial products, and manage accounts to meet targets.

You will also deliver tailored financial solutions, provide post-sale support, and ensure high customer satisfaction and retention through proactive service.

Qualifikationen

• National Matric Certificate (Grade 12/NQF Level 4)
• Diploma or Degree in Business, Sales, Marketing, or related field (NQF 5) - is a must

Aufgaben

• Actively seek out and engage new business opportunities to drive sales of financial services and products.
• Identify and pursue leads to build a pipeline of prospective clients.
• Conduct sales presentations, product demonstrations and consultations with potential clients.
• Achieve sales targets and objectives within the specified region or territory.
• Manage client accounts and build strong relationships to maximize sales opportunities.
• Provide exceptional service to both new and existing clients, responding promptly to their needs and inquiries.
• Offer financial solutions tailored to meet the specific needs of and goals of clients.
• Follow up on client requests, ensuring timely and effective resolution of issues.
• Ensure high levels of customer satisfaction and retention.
• Provide after sales support to ensure customer satisfaction and resolve any post-purchase issues.
• Develop a deep understanding of the company's financial products and services to effectively their benefits to clients.
• Educate clients of the features, benefits and terms of various financial products and services.
• Stay up to date with industry trends, market developments and competitor products.
• Provide expert advice to clients to help them make informed decisions about financial products and services.
• Maintain accurate records of sales activities, customer interactions and product/service usage.
• Prepare and submit regular sales reports and activity summaries to management.
• Complete and maintain client records in CRM systems, ensuring all data is up to date.
• Manage administrative tasks related to the sales process, including proposals, contracts and service agreements.
• Ensure all sales activities and customer interactions comply with relevant regulations and internal policies.
• Identify and mitigate any potential risks associated with the sales of financial products and services.
• Provide clients with clear and accurate information to avoid mis-selling or misunderstanding of financial products.
• Stay informed about regulatory changes in the financial services industry to ensure compliance.

Kenntnisse

Sales and Business Development

Customer Centric Approach

Product knowledge

Problem Solving and Decision Making

Communication and Negotiation

Analytical Thinking

Technical Proficiency

Ausbildung

National Matric Certificate

Diploma or Degree in Business, Sales, Marketing, or related field

Tools

CRM systems

Jobbeschreibung

Smollan is seeking a Field Sales and Service Consultant to drive sales and nurture client relationships within a defined region. You will identify new opportunities, present financial products, and manage accounts to meet targets.

You will also deliver tailored financial solutions, provide post-sale support, and ensure high customer satisfaction and retention through proactive service.