Field Sales Executive | Freight Forwarding

DP World; Wes-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Job summary

DP World is seeking a Field Sales Executive to drive revenue growth, acquire new customers, and expand existing business within the transport and logistics sector. You will manage the full sales cycle, from prospecting to onboarding, and work closely with internal teams to deliver profitable contracts that meet client needs while expanding market presence.

Strong relationship management and market insight are essential.

Qualifications

• Bachelor’s degree in logistics/supply chain/MBA is required.
• 8-10 years’ experience in a similar environment.
• Knowledge of DRC, Zambia and Zimbabwe.

Responsibilities

• Develop new business opportunities within transport, logistics, and freight forwarding sectors.
• Achieve sales, revenue, and profitability targets.
• Build and manage customer relationships and pipelines from lead to contract.

Skills

Influencing people

Organizational skills

Communication

Conflict handling

Education

Bachelor’s degree in logistics/supply chain/MBA

Job description

The Field Sales Executive is responsible for driving revenue growth, acquiring new customers, and

expanding existing business within the transport and logistics side of the business.

The role serves as a commercial representative of the company, identifying business opportunities,

developing strategic customer relationships and securing profitable contracts that support the company's growth objectives. The incumbent is responsible for managing the full sales cycle, from prospecting and customer engagement through to quotation, negotiation, onboarding, and account development. Working closely with customers and internal operational teams, the Field Sales Executive ensures that service solutions meet client requirements while delivering sustainable profitability and long-term commercial value. This role also supports market expansion by providing customer insights, market intelligence, and competitive analysis, while ensuring high levels of customer satisfaction, retention, and commercial performance. Through proactive business development, relationship management, and effective execution of sales strategies, the Field Sales Executive contributes directly to the company's market presence, profitability, and long-term success.

Key Performance Areas (KPAs)

Business Development & Revenue Growth

• Identify, develop, and secure new business opportunities within the transport, logistics, and freight
• forwarding sectors.
• Achieve agreed sales, revenue, and profitability targets.
• Develop and execute customer acquisition plans to expand the company’s market presence.
• Generate and maintain a robust sales pipeline to support sustainable business growth.
• Increase revenue from existing customers through upselling and cross-selling of services.

Customer Relationship Management

• Build and maintain strong relationships with existing and prospective customers.
• Act as the primary commercial contact for assigned accounts.
• Conduct regular customer visits to understand business needs and identify growth opportunities.
• Ensure high levels of customer satisfaction and retention through proactive engagement and
• service support.
• Resolve customer issues and escalation operational concerns where necessary.
• Prepare, present, and follow up on quotations, proposals, and rate agreements.
• Negotiate commercial terms and service agreements in line with company objectives.
• Ensure all pricing solutions are commercially viable, competitive, and profitable.
• Manage the sales process from lead generation through to contract award and implementation.
• Monitor and report on sales activities, opportunities, and conversion rates.

Contract & Account Management

• Support the negotiation and administration of customer contracts.
• Ensure customer onboarding requirements, including credit applications and contractual
• documentation, are completed accurately and timeously.
• Monitor customer account performance against agreed volumes and commercial commitments.
• Identify and mitigate commercial risks affecting profitability or service delivery.
• Maintain accurate customer and contract records.
• Gather and report market intelligence, customer trends, and competitor activities.
• Identify emerging business opportunities and market developments.
• Provide recommendations to management on pricing, service offerings, and growth strategies. Commercial Corridor Manager
• Represent the company professionally within the marketplace and industry networks.

Operational Coordination

• Liaise with operations teams to ensure customer requirements are executed effectively.
• Monitor service delivery performance and address issues that may impact customer satisfaction or profitability.
• Ensure customer expectations are aligned with operational capabilities.
• Support continuous improvement initiatives that enhance service quality and operational efficiency.

Administration & Reporting

• Maintain accurate records of sales activities, customer interactions, quotations, and contracts. Prepare regular sales forecasts, pipeline reports, and performance updates.
• Ensure all agreed rates are accurately captured and communicated for billing purposes.
• Support revenue assurance activities by verifying services delivered against agreed commercial terms.
• Comply with company policies, procedures, and reporting requirements

Qualifications Required

• Bachelor’s degree in logistics/supply chain/MBA

Skills and Experience Required

• 8 - 10 years’ experience in a similar environment
• Vast knowledge of working with and influencing people
• Organizational skills
• Extensive knowledge of industry especially DRC, Zambia and Zimbabwe
• Communication and conflict handling skills

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.