Field Operations Coordinator — Keep Techs On Track

Real Hires; South Africa; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A security and communications company is seeking an Operations Coordinator in South Africa. You will be central to daily operations, managing communication between clients, technicians, and vendors, ensuring schedules are accurate. This role demands strong organizational skills and experience in field-service industries. The position offers a chance to grow with a respected company, focusing on operational success and client satisfaction.

Qualifications

• Experience in field-service or blue-collar industries.
• Strong organization skills with excellent attention to detail.
• Basic proficiency in Excel or Google Sheets.

Responsibilities

• Manage inbound phone calls, emails, and messages.
• Monitor technician schedules and job status.
• Open, track, and close service tickets.
• Liaise with vendors and partners.

Skills

Strong organization skills

Excellent attention to detail

Clear professional communication

Ability to manage multiple tasks

Tools

CRM systems (Service Fusion, Zoho)

Excel

Google Sheets

Job description

A security and communications company is seeking an Operations Coordinator in South Africa. You will be central to daily operations, managing communication between clients, technicians, and vendors, ensuring schedules are accurate. This role demands strong organizational skills and experience in field-service industries. The position offers a chance to grow with a respected company, focusing on operational success and client satisfaction.