Field IT Support Engineer I - On-Site & Remote
Shoprite Group of Companies
A complete application in a minute — tailored resume and cover letter, ready to send.
Job summary
Shoprite Group of Companies is seeking a Field Support Engineer I to provide IT incident support for client computer systems. You will deliver on-site and remote assistance for low to medium complexity issues, coordinate with internal teams, and ensure timely resolution of escalations across campuses, stores and DCs.
You will travel long distances, including weekends and holiday shifts, to support clients on-site, applying strong customer service and practical hardware/network troubleshooting
Job description
Shoprite Group of Companies is seeking a Field Support Engineer I to provide IT incident support for client computer systems. You will deliver on-site and remote assistance for low to medium complexity issues, coordinate with internal teams, and ensure timely resolution of escalations across campuses, stores and DCs.
You will travel long distances, including weekends and holiday shifts, to support clients on-site, applying strong customer service and practical hardware/network troubleshooting
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
