Field Engineer: Voice, Data & Wireless Services

Vox Telecommunications; Limpopo; On-site; ZAR 320,000 - 480,000; Full time

Job summary

Vox Telecommunications seeks an Engineer – Voice/Data/Wireless Services to install and maintain voice, data and wireless services across regions. This field-based role involves ensuring high workmanship standards and service for Vox customers.

You will install FttH/FttB routers, WiFi access points and wireless gear, perform site surveys, and support 3CX voice solutions. The position requires travel to customer sites and after-hours work when needed.

Qualifications

• Matric (Grade 12) or N4 Electronics/IT is required.
• 2 years' experience in VoIP installations and maintenance is expected.
• 2 years' experience in data installations and maintenance (ADSL, MPLS, VPN, firewalls).
• 2 years' working knowledge of GSM, VoIP, data, and customer service management.
• Comfortable working at height with power tools, ladders and testing equipment.
• Valid driver's license and willingness to travel to customer sites.

Responsibilities

• Install and maintain FttH and FttB routers and WiFi access points.
• Install and maintain wireless equipment including Comsol, satellite and Tarana.
• Install, configure and support 3CX voice solutions.
• Conduct site surveys and use power tools safely.
• Use testing equipment for commissioning and maintenance of Vox products.
• Manage customer requirements and resolve queries through to completion.
• Liaise with departments to address queries and deliver accurate reports.
• Communicate effectively and work as part of a team.
• Participate in National Standby rotation for after-hours support.
• Work after hours and weekends when required.

Skills

VoIP installations

Data installations

Wireless networking

3CX voice solutions

Site surveys

Testing equipment

Customer service

Report writing

Communication skills

Travel willingness

Education

Matric/Grade 12

N4 Electronics/IT

Tools

Comsol

Tarana

Satellite equipment

MPLS

Firewalls

VPN

ADSL

3CX

Job description

Vox Telecommunications seeks an Engineer – Voice/Data/Wireless Services to install and maintain voice, data and wireless services across regions. This field-based role involves ensuring high workmanship standards and service for Vox customers.

You will install FttH/FttB routers, WiFi access points and wireless gear, perform site surveys, and support 3CX voice solutions. The position requires travel to customer sites and after-hours work when needed.