Field-Based Aftermarket Sales & Tech Support Specialist

Manitou Centre South Africa; Kempton Park; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Manitou Centre South Africa seeks a Product Support Sales Representative to drive aftermarket sales and commercial growth across SA regions. You’ll collaborate with Sales, Service, Parts and STR to promote tailored service plans, attachments, telematics, and extended warranties, while maintaining strong customer relationships.

Based at Proton Industrial Park, Chloorkop, you will conduct site visits in mines, farms, and construction sites, expanding coverage and profitability.

Qualifications

• 3+ years in product technical support or field service within heavy machinery, agricultural equipment, or material handling.
• Proven track record in B2C sales, contract negotiation, and quota achievement.
• Deep understanding of heavy equipment mechanics, hydraulics and telematics; familiarity with Manitou products is a plus.
• Knowledge of mining, construction and agriculture environments; customer-centric approach; valid driver’s license and willingness to travel.

Responsibilities

• Act as primary field liaison between dealership and customer after purchase, promoting aftermarket solutions and services.
• Provide technical support and consulting, including site visits, troubleshooting, and wear-and-tear analysis.
• Manage territory and accounts with a structured call route, CRM updates, and monitoring of competitor activity.
• Drive KPI attainment through revenue growth, contract penetration, and high customer retention.

Skills

Communication

Data analysis

Teamwork

English proficiency

Customer focus

Education

Engineering degree

Business management

Job description

Manitou Centre South Africa seeks a Product Support Sales Representative to drive aftermarket sales and commercial growth across SA regions. You’ll collaborate with Sales, Service, Parts and STR to promote tailored service plans, attachments, telematics, and extended warranties, while maintaining strong customer relationships.

Based at Proton Industrial Park, Chloorkop, you will conduct site visits in mines, farms, and construction sites, expanding coverage and profitability.