Store Operations Lead: Growth, Service & Leadership

Mr-Price-Group; Delmas; Vor Ort; ZAR 120.000 - 180.000; Vollzeit

Zusammenfassung

Mr Price Group Limited is seeking a Store Supervisor to support the store manager in daily operations, ensuring targets and customer service standards are met and exceeded. You will manage stock, drive sales, oversee compliance, and lead a team to achieve KPIs in a fast-paced retail environment.

The role emphasizes stock accuracy, profitability analysis, and staff development, with a focus on delivering exceptional customer experiences and maintaining brand standards across the store.

Qualifikationen

• Grade 12 qualification.
• 2–3 years’ experience in a supervisory/assistant store management capacity.
• Understanding of sales & service management.
• Budgeting skills.
• Proficiency in MS Office and effective communication.

Aufgaben

• Stock management: receive, unpack, merchandise and replenish the sales floor.
• Analyse sales and profitability; work with management on action plans to increase sales and control costs.
• Conduct compliance checks to ensure adherence to policies and procedures.
• Maintain customer experience processes to meet service standards.
• Lead and develop the store team to achieve KPIs and manage performance.

Kenntnisse

Communication

Sales & Service

Budgeting

Retail Trade

Ausbildung

Grade 12

Tools

MS Office

Jobbeschreibung

Mr Price Group Limited is seeking a Store Supervisor to support the store manager in daily operations, ensuring targets and customer service standards are met and exceeded. You will manage stock, drive sales, oversee compliance, and lead a team to achieve KPIs in a fast-paced retail environment.

The role emphasizes stock accuracy, profitability analysis, and staff development, with a focus on delivering exceptional customer experiences and maintaining brand standards across the store.