Family Support Counselor

Placements24; Pretoria; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Medical aid and retirement fund

Training and professional development

Supportive team environment

Generous annual leave

Job summary

Placements24 in Pretoria is seeking an empathetic Family Support Counselor to join our community services team. You will provide direct counseling to families, develop tailored support plans, and connect clients with local resources to improve family well-being.

The role emphasizes hands-on, on-site service in Gauteng with a focus on empowering families, strong communication, and crisis intervention when needed.

Qualifications

• Master's degree in Counseling, Social Work, Psychology or related field required.
• Professional registration/licensing required.
• At least 4 years of experience working directly with families in counseling or support roles.
• Strong knowledge of family dynamics and child development.

Responsibilities

• Conduct family assessments to identify strengths, needs, and challenges.
• Provide individual and group counseling sessions for family members.
• Develop and implement tailored family support plans.
• Facilitate access to community resources and services (parenting classes, financial aid).
• Offer crisis intervention and support during challenging family situations.
• Maintain confidential client records and prepare progress reports.

Skills

Empathy

Communication

Problem‑solving

Crisis intervention

Education

Master's degree in Counseling, Social Work, Psychology

Job description

About the Role

Our client is seeking an empathetic and skilled Family Support Counselor to join their community services team in Pretoria. This position requires providing direct support and counseling to families facing various challenges, fostering stronger family relationships and improving overall well-being. You will work closely with families to develop coping strategies, access resources, and navigate complex situations. The role demands a compassionate approach, excellent communication skills, and a commitment to empowering families within the Gauteng province. This is an essential on‑site role dedicated to hands‑on community impact.

Key Responsibilities

• Conduct family assessments to identify strengths, needs, and challenges.
• Provide individual and group counseling sessions for family members.
• Develop and implement tailored family support plans.
• Facilitate access to community resources and services, such as parenting classes and financial aid.
• Offer crisis intervention and support during challenging family situations.
• Maintain confidential client records and prepare progress reports.

Requirements

• Master's degree in Counseling, Social Work, Psychology, or a related field.
• Relevant professional registration and licensing.
• At least 4 years of experience working directly with families in a counseling or support role.
• In-depth knowledge of family dynamics and child development.
• Excellent communication, empathy, and problem‑solving skills.
• Familiarity with social services and community resources in Pretoria.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive medical aid and retirement fund benefits.
• Opportunities for specialized training and professional development.
• A supportive and collaborative work environment within the Gauteng community services sector.
• Generous annual leave allowance.