Family Support Worker

Placements24; East London; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Job summary

Placements24 in East London is seeking a compassionate Family Support Worker. This hybrid role blends remote administration with in-person client interaction to strengthen families and community well-being.

You will provide guidance, connect families with services, conduct home visits, and collaborate with social care professionals to empower families in East London.

Qualifications

• Excellent interpersonal, communication, and active listening skills.
• Relevant qualification in Social Work, Psychology, or Early Childhood Development.

Responsibilities

• Provide direct support and advocacy for families facing challenges.
• Conduct home visits and in-person assessments to understand family needs.
• Develop and implement individualized family support plans with families.
• Connect families with community resources, including social services, healthcare providers, and educational programs.
• Offer guidance on parenting skills, child development, and household management.
• Facilitate family group sessions and workshops.
• Maintain accurate and confidential client records and documentation.
• Collaborate with social workers, educators, and healthcare providers.
• Respond to client inquiries and concerns in a timely and empathetic manner.
• Promote family resilience and empower families to achieve their goals.

Skills

Interpersonal skills

Communication

Active listening

Empathy

Education

Relevant qualification in Social Work, Psychology, or Early Childhood Development

Job description

About the Role

Our client is dedicated to strengthening families and enhancing community well-being. We are seeking a compassionate and dedicated Family Support Worker to join our team serving **East London**. This hybrid role combines the flexibility of remote work for administrative and planning tasks with essential in-person client interaction and support within the community. You will work directly with families, providing guidance, resources, and emotional support to help them overcome challenges and thrive. The ideal candidate has a strong understanding of family dynamics, a genuine desire to help others, and excellent communication skills. Your role will be critical in empowering families in **East London** and fostering a more supportive environment for their development. This is a rewarding opportunity to make a tangible impact on the lives of families.

Key Responsibilities

• Provide direct support and advocacy for families facing various challenges, such as financial difficulties, parenting stress, or social isolation.
• Conduct home visits and in-person assessments to understand family needs.
• Develop and implement individualized family support plans in collaboration with families.
• Connect families with relevant community resources, including social services, healthcare providers, and educational programs.
• Offer guidance and practical advice on parenting skills, child development, and household management.
• Facilitate family group sessions and workshops.
• Maintain accurate and confidential client records and documentation.
• Collaborate with other professionals, such as social workers, educators, and healthcare providers.
• Respond to client inquiries and concerns in a timely and empathetic manner.
• Promote family resilience and empower families to achieve their goals.

Requirements

• A relevant qualification in Social Work, Psychology, Early Childhood Development, or a related field.
• Previous experience in family support, case management, or a similar role.
• Strong knowledge of child development, family systems, and community resources in **East London**.
• Excellent interpersonal, communication, and active listening skills.
• Ability to build trust and rapport with families from diverse backgrounds.
• Proficiency in basic computer skills, including email and word processing.
• Ability to work independently and manage time effectively in a hybrid work model.
• Empathy, patience, and a non-judgmental attitude.
• Willingness to travel within the **East London** area for client visits.
• A commitment to supporting vulnerable families and promoting their well-being.

Benefits

This hybrid position offers a competitive salary, health benefits, paid leave, and opportunities for professional development and training. Enjoy the flexibility of a hybrid work arrangement and the satisfaction of making a direct and positive impact on families in **East London**. Join a supportive team dedicated to strengthening community bonds.