Family Support Worker (Childcare Focus)

Placements24; East London; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Mileage reimbursement

Paid leave

Professional development

Supportive team environment

Job summary

Placements24 is seeking a compassionate Family Support Worker in East London, Eastern Cape to assist families with childcare and parenting. You will provide in-home guidance, connect families to services, and support children’s development through practical activities and empathetic support.

The role requires 2+ years working with families, knowledge of child development, and the ability to build trust with diverse communities.

Qualifications

• Excellent communication, listening and empathetic skills are required.
• Strong knowledge of child development and family dynamics.
• Ability to build rapport and trust with diverse families.
• Valid driver’s license and reliable transport for home visits.
• Reside in East London or be willing to relocate.

Responsibilities

• Provide direct support and guidance to families in their homes.
• Assist parents in developing positive parenting skills and strategies.
• Help families access childcare, education and health services.
• Engage children in age-appropriate activities to promote development.
• Offer emotional support and encouragement to parents.
• Monitor safety and well-being of children within the family unit.
• Develop and implement individualized family support plans.
• Facilitate parent-child interaction and strengthen family bonds.
• Maintain confidential client records and documentation.
• Collaborate with social workers, educators and other service providers.
• Conduct home visits to assess family needs and provide support.

Skills

Communication skills

Listening skills

Empathy

English language

Rapport building

Education

Social Work / Childcare / Community Development

Job description

About the Role

Our client is a community-based organization in East London, Eastern Cape , dedicated to supporting families and children. We are seeking a compassionate and resourceful Family Support Worker with a strong focus on childcare to provide essential assistance to families facing various challenges. This role involves offering practical support, guidance, and resources to parents, helping them create a stable and nurturing environment for their children. The ideal candidate will have excellent interpersonal skills, a deep understanding of child development, and the ability to connect with diverse families. This is a fulfilling role for someone passionate about making a positive impact on the lives of children and families in the East London community.

Key Responsibilities

• Provide direct support and guidance to families in their homes.
• Assist parents in developing positive parenting skills and strategies.
• Help families access community resources, such as childcare, education, and health services.
• Engage children in age-appropriate activities that promote development and well-being.
• Offer emotional support and encouragement to parents.
• Monitor the safety and well-being of children within the family unit.
• Develop and implement individualized family support plans.
• Facilitate parent-child interaction and strengthen family bonds.
• Maintain confidential client records and documentation.
• Collaborate with social workers, educators, and other service providers.
• Conduct home visits to assess family needs and provide support.

Requirements

• A qualification in Social Work, Childcare, Community Development, or a related field.
• Minimum of 2 years of experience working directly with families and children, preferably in a support role.
• Strong knowledge of child development, parenting practices, and family dynamics.
• Excellent communication, listening, and empathetic skills.
• Ability to build rapport and trust with families from diverse backgrounds.
• Proficiency in English.
• Valid driver's license and access to reliable transportation for home visits.
• First Aid and CPR certification is advantageous.
• Ability to work independently and manage caseload effectively.
• A genuine commitment to supporting vulnerable families and children.
• Reside in or be willing to relocate to East London, Eastern Cape .

Benefits

• An annual salary of ZAR .
• Paid leave and opportunities for professional development.
• Work within a supportive team environment.
• The profound satisfaction of making a difference in families' lives.
• Mileage reimbursement for travel related to home visits.