Family Support Specialist

Placements24; Polokwane; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Professional development

Clinical supervision

Mileage reimbursement

Job summary

Placements24 in Limpopo is seeking a dedicated Family Support Specialist to assist families in building nurturing, stable environments through a hybrid model of remote consultations and in-person home visits in the Polokwane region.

You will assess needs, develop plans, provide counseling, and connect families with community resources, while maintaining confidential records and collaborating with a supportive team.

Qualifications

• Bachelor's degree in Social Work, Psychology, or a related field.
• Experience in family support or case management.
• Knowledge of child development and family systems.
• Strong communication and rapport-building with diverse families.
• Experience with digital tools for remote communication and record-keeping.

Responsibilities

• Assess family needs and strengths via remote and in-person methods.
• Develop individualized family support plans.
• Provide counseling, education, and practical assistance.
• Link families to community resources and services.
• Conduct home visits and maintain confidential case notes.

Skills

Communication skills

Interpersonal skills

Crisis intervention

Remote counseling

Education

Bachelor's degree in Social Work or related field

Job description

About the Role

Our client is seeking a dedicated Family Support Specialist to assist families in strengthening their capacity to provide a nurturing and stable environment. This role involves a hybrid approach, combining remote consultations with essential in-person home visits within the Polokwane region. You will work closely with families facing various challenges, offering guidance, resources, and emotional support to promote positive family dynamics and child well-being. This is a critical position contributing to community resilience and family cohesion in Limpopo .

Key Responsibilities

• Conduct initial assessments of family needs and strengths through remote and in-person methods.
• Develop individualized family support plans addressing identified goals.
• Provide counseling, education, and practical assistance to families.
• Facilitate access to community resources such as parenting classes, childcare, and financial aid.
• Conduct home visits to monitor progress and provide direct support.
• Maintain comprehensive and confidential case notes and reports.

Requirements

• Bachelor's degree in Social Work, Psychology, or a related field.
• Relevant experience in family support, counseling, or case management.
• Strong understanding of child development, family systems, and crisis intervention.
• Excellent communication and interpersonal skills for engaging with diverse families.
• Proficiency in using digital tools for remote communication and record-keeping.

Benefits

• Competitive annual salary.
• Hybrid work model allowing for flexibility.
• Professional development opportunities and ongoing training.
• Supportive team culture and clinical supervision.
• Mileage reimbursement for travel related to home visits.