Family Support Worker - Remote Position

Placements24; Durban; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Health insurance

Professional development

Job summary

Placements24 is seeking a compassionate Family Support Worker for a fully remote role serving families in Durban and surrounding areas. You will provide guidance, resources, and emotional support to help families overcome challenges and build stronger futures.

The position requires a relevant social work qualification, strong virtual communication skills, and the ability to work independently in a remote environment while maintaining confidential client records and connecting families to local

Qualifications

• Diploma or Bachelor's in Social Work, Child and Youth Care, or related discipline.
• Experience working with families in a support or advisory capacity.
• Excellent virtual communication and interpersonal skills; proficient in video conferencing.
• Able to manage caseloads and document work using digital tools.
• Understanding of Durban region challenges.
• Self-motivated and able to work independently remotely.

Responsibilities

• Conduct remote needs assessments to understand family dynamics and challenges.
• Develop and deliver tailored support plans to enhance family functioning.
• Offer virtual guidance on parenting, child development, and communication skills.
• Connect families with local resources (EDP programs, financial aid, healthcare).
• Maintain confidential digital records of client interactions and progress.
• Facilitate online group sessions or workshops for families.

Skills

Virtual communication

Caseload management

Digital record-keeping

Independent work

Education

Diploma in Social Work

Bachelor's in Social Work

Child and Youth Care

Tools

Video conferencing tools

Job description

About the Role

Our client is actively seeking a compassionate and skilled Family Support Worker for a fully remote position, serving families within the Durban area and surrounding communities. This role is crucial in providing accessible support to families facing various challenges, including parenting difficulties, financial hardship, and social isolation. You will leverage digital tools and communication platforms to deliver guidance, resources, and emotional support, empowering families to build stronger foundations. This is an exceptional chance to utilize your expertise in a flexible, remote capacity, making a profound impact on family well-being across KwaZulu-Natal .

Key Responsibilities

• Conduct remote needs assessments to understand family dynamics and specific challenges.
• Develop and deliver tailored support plans aimed at enhancing family functioning and resilience.
• Offer virtual guidance on parenting skills, child development, and effective communication strategies.
• Connect families with local resources such as early childhood development programs, financial aid, and healthcare services.
• Maintain accurate and confidential digital records of client interactions and progress.
• Facilitate online group sessions or workshops for families on relevant topics.

Requirements

• Diploma or Bachelor's degree in Social Work, Child and Youth Care, or a related discipline.
• Previous experience working with families in a support or advisory capacity.
• Excellent virtual communication and interpersonal skills, with proficiency in video conferencing platforms.
• Demonstrated ability to manage caseloads and document work effectively using digital tools.
• Understanding of the challenges faced by families in the Durban region.
• A self-motivated individual capable of working independently in a remote environment.

Benefits

• Competitive remuneration for a remote role.
• Flexible working schedule and the freedom to work from home.
• Comprehensive health insurance coverage.
• Opportunities for continuing education and professional skill enhancement.
• The chance to be part of a supportive team dedicated to improving family outcomes remotely.