Family Support Navigator - Early Childhood Development

Placements24; Pretoria; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Hybrid work model

Professional growth opportunities

Supportive team environment

Job summary

Placements24 is seeking a Family Support Navigator in Pretoria to empower families with young children. The role blends field home visits with remote planning and administration.

You will guide families through developmental milestones, parenting challenges, and access to community services, while building trust with diverse households. The position requires a bachelor's degree in a related field and at least 3 years of experience working with families.

Qualifications

• Bachelor's degree required in social work, psychology, early childhood education, or related field.
• Minimum 3 years direct work with families and children.
• Strong communication, empathy, active listening, and crisis intervention skills.

Responsibilities

• Conduct in-home assessments of family needs and strengths.
• Develop individualized family support plans with parents/guardians.
• Provide information and resources on early childhood development and parenting.
• Connect families with community services and healthcare providers.
• Maintain confidential client records and progress notes.
• Collaborate with local early childhood centers, schools, and clinics.
• Participate in team meetings and professional development activities.

Education

Bachelor's degree in Social Work, Psychology, Early Childhood Education, or a related field

Job description

About the Role

Our client is a respected non-profit organization dedicated to strengthening families and supporting early childhood development in Pretoria . We are seeking a highly motivated and empathetic Family Support Navigator to join our growing team. This hybrid role will involve providing essential guidance and resources to families with young children, supporting them in navigating developmental milestones, parenting challenges, and accessing community services. You will spend a significant portion of your time conducting home visits and community outreach within the Pretoria area, complemented by remote administrative and planning duties. The successful candidate will possess a deep understanding of child development, family dynamics, and the social support systems available in the region. This position requires a proactive approach, excellent interpersonal skills, and a genuine passion for fostering positive family environments. We are committed to empowering families and building stronger communities, one household at a time. The ideal candidate will be a resourceful problem-solver, capable of building trust and rapport with diverse families. This role offers the opportunity to make a profound impact on the lives of children and their caregivers in Pretoria .

Key Responsibilities

• Conduct in-home assessments of family needs and strengths.
• Develop individualized family support plans in collaboration with parents/guardians.
• Provide information, education, and resources on early childhood development, parenting, and child health.
• Connect families with relevant community services, healthcare providers, and educational programs.
• Offer emotional support and guidance to families facing challenges.
• Facilitate parent support groups and workshops (both in-person and virtual).
• Advocate for families' needs within various service systems.
• Maintain accurate and confidential client records and progress notes.
• Collaborate with early childhood centers, schools, and health clinics in Pretoria .
• Monitor family progress and adjust support plans as needed.
• Participate in team meetings, case conferences, and professional development activities.
• Conduct community outreach to identify and engage families in need.

Requirements

• Bachelor's degree in Social Work, Psychology, Early Childhood Education, or a related field.
• Minimum of 3 years of experience working directly with families and children, preferably in early childhood development.
• Demonstrated knowledge of child development principles, parenting support strategies, and community resources.
• Excellent communication, active listening, and empathy skills.
• Ability to build rapport and trust with diverse family populations.
• Experience conducting assessments and developing support plans.
• Proficiency in record-keeping and basic administrative tasks.
• Valid driver's license and reliable transportation for home visits within Pretoria .
• Comfort working in a hybrid model, balancing field and remote work.
• Strong problem-solving and crisis intervention skills are a plus.
• Cultural competence and sensitivity.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to make a meaningful difference in the lives of families in Pretoria .
• Hybrid work model offering a blend of field and remote work flexibility.
• Opportunities for professional growth and training in early childhood support.
• Supportive and collaborative team environment.
• Regular supervision and team debriefings.
• Contribution to a mission-driven organization focused on community well-being.